Replies: 1
Yikes! I just got SEVENTY orders overnight for short stories sold directly on my website… and they all failed.
I strongly suspect they’re all spamming attempts. 64 were for the same $0.99 short story, and 6 were for a second one, and they were all within a short time period. Many of them had emails like AqxvbHohKzyi179875@gmail.com, though some had real-sounding names.
All of the errors were ‘Failed to process the payment’ However, I’m new to this selling direct on my website and while I’ve had several of my free short story go through fine, I’ve yet to have a successful paid sale except when I tested it on myself. I also had two failed ebook purchase attempts (for the same one, a $9.99 trilogy) last week with similar errors.
I’m on a WordPress site with Woocommerce and fulfillment with BookFunnel for my ebooks (and BookVault for my print).
Error on most if not all:
Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/api/rest/reference/orders/v2/errors/#ORDER_NOT_APPROVED CreditCardGateway.php:569 ORDER_NOT_APPROVED Payer has not yet approved the Order for payment. Please redirect the payer to the ‘rel’:’approve’ url returned as part of the HATEOAS links within the Create Order call or provide a valid payment_source in the request.
OrderEndpoint.php:346 Order status changed from Pending payment to Failed.
Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/api/rest/reference/orders/v2/errors/#PAYEE_NOT_ENABLED_FOR_CARD_PROCESSING CreditCardGateway.php:569 PAYEE_NOT_ENABLED_FOR_CARD_PROCESSING Payee account is not setup to be able to process card payments. Please contact PayPal customer support.
OrderEndpoint.php:346 Order status changed from Pending payment to Failed.
System Status Report
System Status Report:
### WordPress Environment ###
WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.6.0
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.9.0
Log Directory Writable: ✔
WP Version: 6.7.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 8.1.31
PHP Post Max Size: 256 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
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OpenSSL/1.1.1k
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[REDACTED]
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attachment: 1383
custom_css: 3
nav_menu_item: 82
page: 39
post: 50
product: 78
product_variation: 162
pys_event: 1
revision: 918
shop_order: 161
wp_global_styles: 3
wp_navigation: 1
wp_template: 4
wp_template_part: 1
wppopups: 1
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (20) ###
Bookvault: by – 4.0.0
Classic Editor: by WordPress Contributors – 1.6.7
Export Media Library: by Mass Edge Inc. – 4.0.2
GPSR for WooCommerce: by WP Desk – 1.0.3
Hello Dolly: by Matt Mullenweg – 1.7.2
Meta pixel for WordPress: by Facebook – 4.0.1
MailerLite - Signup forms (official): by MailerLite – 1.7.13
PixelYourSite: by PixelYourSite – 10.0.4
Post Type Switcher: by Triple J Software
Inc. – 3.3.1
Press This: by WordPress Contributors – 1.1.2
Simple Image Sizes: by Rahe – 3.2.4
Themify - WooCommerce Product Filter: by Themify – 1.5.2
WooCommerce.com Update Manager: by Automattic – 1.0.3
WooCommerce Amazon Pay: by Amazon Pay – 2.5.3
WooPayments: by WooCommerce – 8.8.0
WooCommerce PayPal Payments: by WooCommerce – 2.9.6
Woocommerce Products Per Page: by Jeroen Sormani – 1.2.8
WooCommerce Shipping & Tax: by WooCommerce – 2.8.7
WooCommerce Shipping: by WooCommerce – 1.4.0
WooCommerce: by Automattic – 9.6.0
### Inactive Plugins (5) ###
GS Book Showcase Lite: by GS Plugins – 3.0.2
Make Plus: by The Theme Foundry – 1.9.17
WooCommerce Blocks: by Automattic – 11.7.0
WooCommerce Legacy REST API: by WooCommerce – 1.0.4
WP Popups Lite: by timersys – 2.2.0.2
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Currency: USD ($)
Currency Position: left
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Number of Decimals: 2
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### WC Pages ###
Shop base: #9182 - /books/
Cart: #9072 - /home/cart/ - Contains the [woocommerce_cart] shortcode
Checkout: #9073 - /home/checkout/ - Contains the [woocommerce_checkout] shortcode
My account: #28 - /home/my-account/
Terms and conditions: #8380 - /home/refund_returns/
### Theme ###
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Version: 1.0.2
Author URL: https://themegrill.com
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Theme type: Classic theme
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Overrides: –
### WooPayments ###
Version: 8.8.0
Connected to WPCOM: Yes
WPCOM Blog ID: 237653927
Account ID: acct_1Q5rX3FxlH7nGR8o
Payment Gateway: Enabled
Test Mode: Disabled
Enabled APMs: card
WooPay: Enabled (product,cart,checkout)
WooPay Incompatible Extensions: No
Apple Pay / Google Pay: Enabled (product,cart,checkout)
Fraud Protection Level: basic
Multi-currency: Enabled
Auth and Capture: Disabled
Documents: Disabled
Logging: Enabled
### WooCommerce PayPal Payments ###
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Shop country code: US
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: ✔
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Reference Transactions: –
Used PayPal Checkout plugin: –
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PayPal Shipping Callback: –
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Google Pay: –
Fastlane: –
### Admin ###
Enabled Features: activity-panels
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Disabled Features: product-data-views
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Daily Cron: ✔ Next scheduled: 2025-01-31 10:06:37 +00:00
Options: ✔
Notes: 205
Onboarding: completed
### Action Scheduler ###
Canceled: 1
Oldest: 2025-01-23 14:07:56 +0000
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Complete: 1,999
Oldest: 2024-12-30 14:01:31 +0000
Newest: 2025-01-30 13:41:47 +0000
Failed: 13
Oldest: 2023-02-14 22:38:17 +0000
Newest: 2024-12-17 22:37:36 +0000
Pending: 2
Oldest: 2025-01-30 14:05:44 +0000
Newest: 2025-01-30 22:29:01 +0000
### Status report information ###
Generated at: 2025-01-30 13:42:39 +00:00