Replies: 0
hi, on mobile phone i can not choose shipping methods! “Pick up” is set automatically.
on pc both options “Pick up” and “Flate rate” is shown.
Can you give me a hint to solve the problem?
System Status Report
### WordPress Environment ###
WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.6.0
Legacy REST API Package Version: ✔ 1.0.5
Action Scheduler Version: ✔ 3.9.0
Log Directory Writable: ✔
WP Version: 6.7.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: de_DE
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 8.2.6
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.64.0
OpenSSL/1.1.1n
SUHOSIN Installed: –
MySQL Version: 5.7.36-39-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
[REDACTED]
### Post Type Counts ###
attachment: 1469
custom_css: 1
customize_changeset: 34
document_template: 12
invoice: 45
nav_menu_item: 59
oembed_cache: 7
page: 21
post: 1
product: 575
product_variation: 1145
revision: 373
shop_coupon: 4
shop_order: 45
woovouchercodes: 1
woovouchers: 14
wp_font_face: 36
wp_font_family: 12
wp_global_styles: 1
wp_navigation: 1
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (31) ###
a3 Lazy Load: von a3rev Software – 2.7.3
All 404 Redirect to Homepage: von wp-buy – 5.1
Autoptimize: von Frank Goossens (futtta) – 3.1.13
Broken Link Checker: von WPMU DEV – 2.4.2
Fancy Product Designer REST API: von fancyproductdesigner.com – 1.6.4
Fancy Product Designer: von fancyproductdesigner.com – 4.8.3
Homepage Control: von WooThemes – 2.0.3
Media Deduper: von Cornershop Creative – 1.5.9
Mollie-Zahlungen für WooCommerce: von Mollie – 7.9.1
My Twitter Widget: von Jack Higgins – 1.6.1
One Stop Shop für WooCommerce: von vendidero – 1.6.4
Printful Integration for WooCommerce: von Printful – 2.2.10
Sendcloud | All-in-One Versandsoftware: von Sendcloud B.V. – 2.4.5
Page Builder by SiteOrigin: von SiteOrigin – 2.31.3
Smart Slider 3: von Nextend – 3.5.1.26
SiteOrigin Widgets Bundle: von SiteOrigin – 1.64.2
TinyPNG - JPEG, PNG & WebP image compression: von TinyPNG – 3.4.6
UpdraftPlus – Sichern/Wiederherstellen: von TeamUpdraft
DavidAnderson – 1.25.1
vendidero Helper: von vendidero – 2.2.5
WooCommerce Extended Coupon Features FREE: von Soft79 – 3.3.8
WooCommerce Cart Tab: von jameskoster – 1.1.2
Germanized für WooCommerce Pro: von vendidero – 4.1.6
Germanized für WooCommerce: von vendidero – 3.18.7
WooCommerce Legacy REST API: von WooCommerce – 1.0.5
WooCommerce - PDF Vouchers: von WPWeb – 4.3.14
Sequential Order Numbers for WooCommerce: von SkyVerge – 1.11.0
WooCommerce: von Automattic – 9.6.0
Yoast SEO: von Team Yoast – 24.3
WP Fastest Cache: von Emre Vona – 1.3.3
WP Migrate Lite: von WP Engine – 2.6.11
WP-Sweep: von Lester ‚GaMerZ‘ Chan – 1.1.8
### Inactive Plugins (2) ###
Redis Object Cache: von Till Krüss – 2.5.4
WooCommerce Weight Based Shipping: von weightbasedshipping.com – 6.2.0
### Settings ###
Legacy API Enabled: ✔
Force SSL: ✔
Currency: EUR (€)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: ✔
### Logging ###
Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 Tage
Level threshold: –
Log directory size: 4 MB
### WC Pages ###
Shop-Basis: #4 - /t-shirt-bedrucken/
Warenkorb: #5 - /warenkorb/ - Enthält den [woocommerce_cart]-Shortcode
Kasse: #6 - /kasse/ - Enthält den [woocommerce_checkout]-Shortcode
Mein Konto: #7 - /mein-konto/
Allgemeine Geschäftsbedingungen: #21 - /agb/
### Theme ###
Name: Storefront Child Theme
Version: 1.0.0
Author URL: http://stuartduff.com
Child Theme: ✔
Parent Theme Name: Storefront
Parent Theme Version: 4.6.0 – 4.6.1 ist verfügbar
Parent Theme Author URL: https://woocommerce.com/
Theme type: Classic-Theme
WooCommerce Support: ✔
### Templates ###
Overrides: storechild/woocommerce/emails/admin-new-order.php
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
Disabled Features: product-data-views
experimental-blocks
coming-soon-newsletter-template
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings
use-wp-horizon
add-to-cart-with-options-stepper-layout
blockified-add-to-cart
Daily Cron: ✔ Next scheduled: 2025-01-30 18:53:23 +01:00
Options: ✔
Notes: 214
Onboarding: completed
### Action Scheduler ###
Abgebrochen: 1
Oldest: 2025-01-28 09:59:49 +0100
Newest: 2025-01-28 09:59:49 +0100
Abgeschlossen: 4.777
Oldest: 2024-12-30 16:17:03 +0100
Newest: 2025-01-30 16:11:56 +0100
Fehlgeschlagen: 133
Oldest: 2023-02-16 17:02:39 +0100
Newest: 2025-01-30 15:08:48 +0100
Ausstehend: 11
Oldest: 2025-01-30 16:26:52 +0100
Newest: 2025-01-31 16:11:56 +0100
### Status report information ###
Generated at: 2025-01-30 16:16:58 +01:00