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Cannot Update Cart

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Replies: 3

I have the classic cart and use the mini-cart. I cannot remove an item from the cart or change quantities. I have swapped to Twenty Twenty-Five – that did not fix it. I then turned off all plugins other than WooCommerce and worked out it if “Payment Plugins for Stripe WooCommerce” is off the functionality works as expected. If I turn it back on, it does not work.

In the browser console I get:

cart.min.js?ver=9.6.2:1 Uncaught TypeError: t.removeClass(…).unblock is not a function
at r (cart.min.js?ver=9.6.2:1:384)
at Object.complete (cart.min.js?ver=9.6.2:1:8899)
at c (jquery-3.4.1.min.js?ver=6.7.2:2:27742)
at Object.fireWith (jquery-3.4.1.min.js?ver=6.7.2:2:28487)
at l (jquery-3.4.1.min.js?ver=6.7.2:2:78917)
at XMLHttpRequest. (jquery-3.4.1.min.js?ver=6.7.2:2:81117)

The plugin support say:

“That is a WooCommerce Javascript file and unrelated to the Stripe plugin. Specifically, that error means the jQuery block addon is not being loaded. WooCommerce uses the block addon to show the loading overlay on the cart page when the quantities are updated.

Check to make sure jQuery isn’t being enqueued multiple times on your site as that can cause that issue.”

I am not a developer and would appreciate help on this. I have read other threads on this issue but they have not helped.

Thanks,

James

System Status Report

### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.6.2
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.9.0
Log Directory Writable: ✔
WP Version: 6.7.2
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.31
PHP Post Max Size: 2 GB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 8.1.2
OpenSSL/1.1.1t-fips

SUHOSIN Installed: –
MySQL Version: 10.6.18-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

[REDACTED]

### Post Type Counts ###

attachment: 683
cf7_style: 12
envira: 4
foogallery: 1
frm_form_actions: 2
frm_styles: 1
gfw_event: 1
gfw_report: 1
ign_voucher: 3
is_search_form: 4
ml-slide: 5
ml-slider: 1
nav_menu_item: 58
oembed_cache: 11
page: 62
post: 2
product: 40
product_variation: 83
revision: 468
seedprod: 1
shop_coupon: 2
shop_order: 33
tablepress_table: 60
user_request: 1
wds-slider: 1
woo_product_tab: 1
wp_block: 15
wp_global_styles: 3
wp_navigation: 2
wp_template: 9
wp_template_part: 6
wpcf7_contact_form: 5
wpforms: 5
wpsc_cart_orders: 989

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (35) ###

PaymentNetwork: by –
Burst Statistics - Privacy-Friendly Analytics for WordPress: by Burst Statistics - Stats & Analytics for WordPress – 1.7.5
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.18.14
Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 7.3.0
Disable Bloat for WordPress & WooCommerce: by Disable Bloat – 3.5.0
Easy Accordion Block: by Gutenbergkits Team – 1.3.5
Easy WP SMTP: by Easy WP SMTP – 2.9.0
ETC - Force BACS payment for certain products: by James Feaver – 1.2 - Add BIC
ETC - WooCommerce Functions: by James Feaver – 1.6 - Reworking of privacy words etc so no checkbox click required.
ETC - Display tracking / tree order number: by James Feaver – 1.8 - Picklist for Courier go 2
ETC - Tailored Customer Completed Email: by James Feaver – 2.0.25 - For events have link to form for booking details - so not on checkout
Health Check & Troubleshooting: by The WordPress.org community – 1.7.1
WooCommerce Gift Certificates Pro: by IgniteWoo.com – 3.9
IgniteWoo Updater: by IgniteWoo.com – 3.0.7 – Network enabled
MC4WP: Mailchimp for WordPress: by ibericode – 4.10.1
Order Export & Order Import for WooCommerce: by WebToffee – 2.5.9
Plugin Check (PCP): by WordPress Performance Team and Plugin Review Team – 1.4.0
Payment Plugins for PayPal WooCommerce: by Payment Plugins
support@paymentplugins.com – 1.0.55

Redirection: by John Godley – 5.5.1
Relevanssi: by Mikko Saari – 4.24.3
SimpLy Gallery Block & Lightbox: by GalleryCreator – 3.2.4.5
Ultimate Blocks: by Ultimate Blocks – 3.2.7
Advanced Order Export For WooCommerce: by AlgolPlus – 3.5.7
Preview E-mails for WooCommerce: by Digamber Pradhan – 2.2.13
Payment Plugins for Stripe WooCommerce: by Payment Plugins
support@paymentplugins.com – 3.3.81

WP WooCommerce Mailchimp: by Saint Systems – 2.4.14
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 4.1.0
WooCommerce: by Automattic – 9.6.2
Wordfence Security: by Wordfence – 8.0.3
Yoast SEO: by Team Yoast – 24.4
WP Mail Logging: by WP Mail Logging Team – 1.14.0
WP-UserOnline: by Lester 'GaMerZ' Chan – 2.88.9
WPForms Lite: by WPForms – 1.9.3.2
WPFront Scroll Top: by WPFront Team – 2.2
Sequential Order Numbers for WooCommerce: by WebToffee – 1.6.8

### Inactive Plugins (3) ###

Contact Form 7: by Takayuki Miyoshi – 6.0.3
ETC - Custom Checkout Fields: by James Feaver – 1.14 - Fix issue with AOL check - comment it out.
WooCommerce UTP: by UTP – 1.3

### Must Use Plugins (3) ###

burst_rest_api_optimizer.php: by –
Health Check Troubleshooting Mode: by – 1.9.1
StackCache: by Stack CP –

### Settings ###

Legacy API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### Logging ###

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 85 KB

### WC Pages ###

Shop base: #39374 - /shop/
Basket: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #5135 - /checkout/ - This page's content is overridden by custom template content
My account: #5136 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Gutenify Base Child
Version: 1.1
Author URL: https://englishtruffles.co.uk
Child Theme: ✔
Parent Theme Name: Gutenify Base
Parent Theme Version: 1.1.1
Parent Theme Author URL: https://gutenify.com
Theme type: Block theme
WooCommerce Support: ❌ Not declared

### Templates ###

Overrides: gutenify-base-child/woocommerce/checkout/thankyou.php
gutenify-base-child/woocommerce/emails/customer-completed-order.php
gutenify-base-child/woocommerce/emails/customer-new-account.php
gutenify-base-child/woocommerce/emails/customer-note.php
gutenify-base-child/woocommerce/emails/customer-on-hold-order.php
gutenify-base-child/woocommerce/emails/customer-processing-order.php
gutenify-base-child/woocommerce/emails/customer-refunded-order.php
gutenify-base-child/woocommerce/emails/customer-reset-password.php
gutenify-base-child/woocommerce/emails/email-footer.php
gutenify-base-child/woocommerce/emails/email-styles.php
gutenify-base-child/woocommerce/myaccount/view-order.php
/home/sites/9b/e/e41a592f33/staging_html/wp-content/plugins/woocommerce/templates/block-notices/error.php
/home/sites/9b/e/e41a592f33/staging_html/wp-content/plugins/woocommerce/templates/block-notices/notice.php
/home/sites/9b/e/e41a592f33/staging_html/wp-content/plugins/woocommerce/templates/block-notices/success.php
gutenify-base-child/parts/mini-cart.html
gutenify-base-child/templates/archive-product.html
gutenify-base-child/templates/product-search-results.html
gutenify-base-child/templates/single-product.html
gutenify-base-child/templates/taxonomy-product_attribute.html
gutenify-base-child/templates/taxonomy-product_cat.html
gutenify-base-child/templates/taxonomy-product_tag.html


### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: product-data-views
experimental-blocks
coming-soon-newsletter-template
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings
use-wp-horizon
add-to-cart-with-options-stepper-layout
blockified-add-to-cart

Daily Cron: ✔ Next scheduled: 2025-02-15 07:40:56 +00:00
Options: ✔
Notes: 52
Onboarding: completed

### Action Scheduler ###

Complete: 296
Oldest: 2025-01-14 20:36:07 +0000
Newest: 2025-02-14 18:31:32 +0000

Failed: 21
Oldest: 2021-09-27 16:46:13 +0100
Newest: 2025-02-12 08:52:28 +0000

Pending: 7
Oldest: 2025-02-15 08:36:32 +0000
Newest: 2025-03-07 07:05:09 +0000


### Status report information ###

Generated at: 2025-02-14 19:28:42 +00:00

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