Orders Not Placing Consistently + Checkout Page Layout Issues

Replies: 6

Hello WooCommerce Support Team,

I am facing two major issues on my WooCommerce website:

1. Order Placement Issue
   • Sometimes, orders are placed successfully.
   • Other times, customers see this error message:
     “We were unable to process your order, please try again.”
   • There is no clear pattern as to why this happens.
2. Checkout Page Display Issue
   • The default checkout page layout appears broken.
   • Some text fields and elements are misaligned (e.g., text appears lower than its expected position).
   • This issue was not present before; it started happening recently.
   • I have not made any design changes to the checkout page, so it should display correctly with WooCommerce’s default styling.

I am attaching a screenshot of the checkout page issue for reference. Please assist me in resolving these problems.

ScreeShot link: https://tinyurl.com/25ht5onl

Thanks,