Replies: 2
I have run into an issue when a customer is trying to purchase a product that I make and ship along with a product that is made and shipped through Printify. It gives them an error of “No shipping options are available for this address. Please verify the address is correct or try a different address.” for the shipment that I would be shipping; shipment 1. The product that s shipped through Printify shows the shipping options with no issue; shipment 2.
If they do the orders separately then there is no issue with shipping. How do I resolve this issue to allow them to make their purchase with both product types in their cart?
Here is my site:
Here is an address that causes the issue (but any address will cause it):
3636 29th St SE, Kentwood, MI 49512
Here are 2 products when put together will cause the issue:
Timber cologne – https://theaetherobky.com/product/timber/
Shirt – https://theaetherobky.com/product/stay-wild-moon-child-moth/
Thanks for the help!!
System Status Report
### WordPress Environment ###
WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.6.2
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customize_changeset: 12
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revision: 84
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### Security ###
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Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.7
CoBlocks: by GoDaddy – 3.1.14
Google for WooCommerce: by WooCommerce – 2.9.9
Pinterest for WooCommerce: by WooCommerce – 1.4.16
Printify Shipping Method: by Printify – 3.0
WPC Fly Cart for WooCommerce: by WPClever – 5.9.1
WooPayments: by WooCommerce – 8.9.1
WooCommerce Shipping & Tax: by WooCommerce – 2.8.7
WooCommerce: by Automattic – 9.6.2
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Name: EMPIRE Divi Child Theme
Version: 1.0.2
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### Status report information ###
Generated at: 2025-02-20 13:33:34 +00:00