Replies: 1
Hello support,
I have an issue using Variation Swatches for WooCommerce plugin, when I choose any variation the page scroll up and click automatically.
To reproduce the issue:
1- Open the site main page using mobile chrome (I am using Android).
2- Scroll down until you reach products with variations size and color defined.
3- Choose a product size, the page will scroll up and click somewhere automatically.
My site is RTL, but when I changed it back to LTR, the issue didn’t occur.
Thank you,
System Status Report
### WordPress Environment ###
WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.6.2
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.9.0
Log Directory Writable: ✔
WP Version: 6.7.2
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ✔
Language: ar
External object cache: –
### Server Environment ###
Server Info: LiteSpeed
PHP Version: 8.2.27
PHP Post Max Size: 2 GB
PHP Time Limit: 360
PHP Max Input Vars: 5000
cURL Version: 7.76.1
OpenSSL/3.0.7
SUHOSIN Installed: –
MySQL Version: 10.11.10-MariaDB
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
[REDACTED]
### Post Type Counts ###
attachment: 361
custom_css: 1
customize_changeset: 174
elementor_library: 2
hm_custom_css: 5
hm_custom_javascript: 15
nav_menu_item: 20
page: 9
pi_shipping_method: 5
post: 3
product: 29
product_variation: 207
revision: 143
shop_coupon: 2
shop_order_placehold: 16
sureforms_form: 2
wp_font_face: 36
wp_font_family: 12
wp_global_styles: 3
wp_navigation: 1
yaymail_template: 12
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (22) ###
Advanced Free - Flat shipping WooCommerce: by PI Websolution – 1.6.4.60
All in One SEO: by All in One SEO Team – 4.7.9.1
Starter Templates: by Brainstorm Force – 4.4.12
Chaty: by Premio – 3.3.5
Custom CSS and JavaScript: by WP Zone – 2.0.16
Facebook for WooCommerce: by Facebook – 3.4.0
Site Kit by Google: by Google – 1.146.0
Hostinger AI: by Hostinger – 2.0.31
Hostinger Easy Onboarding: by Hostinger – 2.0.65
Hostinger Tools: by Hostinger – 3.0.28
Loco Translate: by Tim Whitlock – 2.7.1
Omnisend for WooCommerce: by Omnisend – 1.15.32
Templately: by Templately – 3.2.2
Spectra: by Brainstorm Force – 2.19.1
UpdraftPlus - Backup/Restore: by TeamUpdraft
DavidAnderson – 1.25.1
Variation Swatches for WooCommerce: by CartFlows – 1.0.12
WC City Select: by 8manos – 1.0.9
WC Hide Shipping Methods: by Rynaldo Stoltz – 1.8.3
Checkout Field Editor for WooCommerce: by ThemeHigh – 2.1.2
WooCommerce.com Update Manager: by Automattic – 1.0.3
WooCommerce: by Automattic – 9.6.2
YayMail - WooCommerce Email Customizer: by YayCommerce – 3.6.0.1
### Inactive Plugins (1) ###
LiteSpeed Cache: by LiteSpeed Technologies – 6.5.4
### Must Use Plugins (1) ###
Hostinger Smart Auto Updates: by Hostinger – 1.0.6
### Settings ###
Legacy API Enabled: –
Force SSL: –
Currency: ILS (₪)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 1
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –
### Logging ###
Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 306 KB
### WC Pages ###
Shop base: #1001 - /shop/
Cart: #1002 - /cart/ - Contains the [woocommerce_cart] shortcode
Checkout: #1003 - /checkout/ - Contains the [woocommerce_checkout] shortcode
My account: #1004 - /my-account/
Terms and conditions: ❌ Page not set
### Theme ###
Name: Astra
Version: 4.8.12
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
Theme type: Classic theme
WooCommerce Support: ✔
### Templates ###
Overrides: –
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
Disabled Features: product-data-views
experimental-blocks
coming-soon-newsletter-template
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings
use-wp-horizon
add-to-cart-with-options-stepper-layout
blockified-add-to-cart
Daily Cron: ✔ Next scheduled: 2025-02-21 21:07:53 +02:00
Options: ✔
Notes: 65
Onboarding: completed
### Action Scheduler ###
Complete: 1,473
Oldest: 2025-02-08 21:24:16 +0000
Newest: 2025-02-20 23:36:23 +0000
Failed: 7
Oldest: 2025-02-12 18:54:45 +0000
Newest: 2025-02-17 15:03:19 +0000
Pending: 7
Oldest: 2025-02-20 23:47:26 +0000
Newest: 2025-03-05 04:26:00 +0000
### Status report information ###
Generated at: 2025-02-21 01:46:40 +02:00