Quantcast
Channel: WordPress.org Forums » [WooCommerce] Support
Viewing all 102631 articles
Browse latest View live

Checkout and downloads issues

$
0
0

Replies: 0

Hi

I have recently added new products to my Shop, and when testing everything I came across few issues. PLease note – my products are virtual downloadable only.

1. Once the transaction is completed on Paypal and I received my email with the downloads link, and go back (as a customer) to the website – the cart is not emptied and the checkout page is still there. I have to manually cancel the transaction in the checkout to clear it. This should happen automatically.

2. There was a problem with the download of one product (which wasn’t linked correctly). Testing as a customer, I received an email with the download links which said that my order is now complete. When I clicked on one link to save the file however, I got an error messaage appearing in my browser that “the file could not be downloaded as the source can’t be found”. .

Of course I went back and linked correctly that file on the product page. However the problem is that I (the seller) did NOT receive any error notification, the order was marked as complete and I would never know that the customer was unable to download the product they have purchased.

That’s a serious issue, and I have had it before. An order can only be marked as complete once the product file has been successfully downloaded by the customer, and if there are any errors, such as the source file can’t be found – I should be notified.

Have you by any chance fixed these issues in the current update? if not, could you please advise how to fix them.

Finally, two questions:

The checkout doesn’t tell the customer that once the payment is confirmed they will receive an email with the download links. How can I include this important information at the TOP of the checkout page?

Do you encode the download links? in other words, are my downloadable products secure and protected from unauthorised downloads? When I hover the mouse over the link name, I can see the full download path.
On the product page, there is your instruction next to the file URL that the URL it should be already encoded. HOW?

I would appreciate your reply.

thanks


Incorrect data in product

$
0
0

Replies: 0

Hi,

I’m having a problem here. Currently, we’re using a theme for our business. However, the theme didn’t support the payment gateway that we’re using. So, we decided to use this plugin. So, this plugin handle all the orders. Others, such as adding a product is handled by the theme. Now, we would like to add a coupon code for a few product but i noticed that the product stored in Woocommerce is different with the real product stored in theme. Some even have duplicated ID. Some product that exist in theme didn’t exist in woocommerce. This is a big problem. Anyone have faced this kind of problem before ? Please help.

Thanks

Categories not showing in front end

$
0
0

Replies: 0

Hello,
I can’t get the categories to show up in the store. It only shows “None” under the “Filter” menu.
I tried:
Deleting and readding the categories (under Products – Categories)
Setting a different category as Default (not setting it)
Adding products to different categories
… I can’t count them, but I’ve tried everything that I found on the internet.

In a nutshell: categories appear correctly and are functional in the backend, but in front end(under Filter) they cannot be found.

Screenshots: https://imgur.com/a/Qo31fJk

No products listed in categories

$
0
0

Replies: 0

For some reason my category pages are blank, yet all the products are still in their respective categories and I can view products individually when accessed via the Admin side of things. If I try and change the Shop page to display products instead, they just don’t show up. Help! Any ideas?


### WordPress Environment ###

WordPress address (URL): https://cccbr.org.uk
Site address (URL): https://cccbr.org.uk
WC Version: 3.6.2
Log Directory Writable: ✔
WP Version: 5.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.17
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.0.2r

SUHOSIN Installed: –
MySQL Version: 5.6.43
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.6.2
WC Database Prefix: www_
MaxMind GeoIP Database: ✔
Total Database Size: 239.56MB
Database Data Size: 171.18MB
Database Index Size: 68.38MB
www_woocommerce_sessions: Data: 7.92MB + Index: 0.23MB
www_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
www_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
www_woocommerce_downloadable_product_permissions: Data: 0.13MB + Index: 0.13MB
www_woocommerce_order_items: Data: 0.41MB + Index: 0.19MB
www_woocommerce_order_itemmeta: Data: 2.73MB + Index: 1.69MB
www_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
www_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
www_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
www_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
www_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
www_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
www_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
www_woocommerce_log: Data: 0.00MB + Index: 0.00MB
www_accordeonmenuck_styles: Data: 0.03MB + Index: 0.00MB
www_advanced_notifications: Data: 0.00MB + Index: 0.00MB
www_advanced_notification_triggers: Data: 0.00MB + Index: 0.00MB
www_blc_filters: Data: 0.00MB + Index: 0.00MB
www_blc_instances: Data: 0.58MB + Index: 0.12MB
www_blc_links: Data: 2.52MB + Index: 0.42MB
www_blc_synch: Data: 0.01MB + Index: 0.02MB
www_cc_biographies: Data: 0.14MB + Index: 0.00MB
www_cc_biography_details: Data: 0.00MB + Index: 0.00MB
www_cc_biog_index: Data: 0.11MB + Index: 0.02MB
www_cc_biog_index_history: Data: 0.00MB + Index: 0.00MB
www_cc_fedukes: Data: 0.00MB + Index: 0.00MB
www_cc_member: Data: 0.02MB + Index: 0.03MB
www_cc_members_view: Data: 0.00MB + Index: 0.00MB
www_cc_member_history: Data: 0.00MB + Index: 0.00MB
www_cc_member_role: Data: 0.02MB + Index: 0.03MB
www_cc_member_roles_view: Data: 0.00MB + Index: 0.00MB
www_cc_member_role_history: Data: 0.00MB + Index: 0.00MB
www_cc_name: Data: 0.13MB + Index: 0.13MB
www_cc_name_history: Data: 0.01MB + Index: 0.00MB
www_cc_obituaries: Data: 0.52MB + Index: 0.00MB
www_cc_obit_index: Data: 1.52MB + Index: 0.13MB
www_cc_obit_index_history: Data: 0.04MB + Index: 0.00MB
www_cc_organisation: Data: 0.05MB + Index: 0.06MB
www_cc_organisation_history: Data: 0.00MB + Index: 0.00MB
www_cc_peals: Data: 0.42MB + Index: 0.05MB
www_cc_peals_history: Data: 2.65MB + Index: 0.00MB
www_cc_peal_ringers: Data: 0.31MB + Index: 0.08MB
www_cc_peal_ringers_history: Data: 0.18MB + Index: 0.00MB
www_cc_peal_stages: Data: 0.02MB + Index: 0.00MB
www_cc_peal_std_first: Data: 0.00MB + Index: 0.00MB
www_cc_person: Data: 0.11MB + Index: 0.00MB
www_cc_person_history: Data: 0.01MB + Index: 0.00MB
www_cc_person_links: Data: 0.02MB + Index: 0.02MB
www_cc_person_links_history: Data: 0.00MB + Index: 0.00MB
www_cc_person_view: Data: 0.00MB + Index: 0.00MB
www_cc_roh_books: Data: 0.00MB + Index: 0.00MB
www_cc_roh_cas_by_cemetery: Data: 0.00MB + Index: 0.00MB
www_cc_roh_cas_by_name: Data: 0.00MB + Index: 0.00MB
www_cc_roh_cas_by_rank: Data: 0.00MB + Index: 0.00MB
www_cc_roh_cas_by_regiment: Data: 0.00MB + Index: 0.00MB
www_cc_roh_cas_by_society: Data: 0.00MB + Index: 0.00MB
www_cc_roh_cas_details: Data: 0.00MB + Index: 0.00MB
www_cc_roh_cemetery: Data: 0.00MB + Index: 0.00MB
www_cc_roh_cem_notes: Data: 0.00MB + Index: 0.00MB
www_cc_roh_comments: Data: 0.00MB + Index: 0.00MB
www_cc_roh_notes: Data: 0.00MB + Index: 0.00MB
www_cc_roh_photos: Data: 0.00MB + Index: 0.00MB
www_cc_role: Data: 0.02MB + Index: 0.06MB
www_cc_roles_view: Data: 0.00MB + Index: 0.00MB
www_cc_role_history: Data: 0.01MB + Index: 0.00MB
www_cc_societies_view: Data: 0.00MB + Index: 0.00MB
www_cc_subscribers_view: Data: 0.00MB + Index: 0.00MB
www_commentmeta: Data: 0.00MB + Index: 0.00MB
www_comments: Data: 0.69MB + Index: 0.32MB
www_gf_addon_feed: Data: 0.00MB + Index: 0.00MB
www_gf_draft_submissions: Data: 0.00MB + Index: 0.00MB
www_gf_entry: Data: 0.02MB + Index: 0.01MB
www_gf_entry_meta: Data: 0.12MB + Index: 0.11MB
www_gf_entry_notes: Data: 0.00MB + Index: 0.00MB
www_gf_form: Data: 0.00MB + Index: 0.00MB
www_gf_form_meta: Data: 0.54MB + Index: 0.00MB
www_gf_form_revisions: Data: 0.00MB + Index: 0.00MB
www_gf_form_view: Data: 0.02MB + Index: 0.02MB
www_jackmail_campaigns: Data: 0.11MB + Index: 0.00MB
www_jackmail_campaigns_urls: Data: 0.00MB + Index: 0.00MB
www_jackmail_lists: Data: 0.00MB + Index: 0.00MB
www_jackmail_lists_contacts_1: Data: 0.00MB + Index: 0.00MB
www_jackmail_lists_contacts_2: Data: 0.30MB + Index: 0.04MB
www_jackmail_lists_contacts_6: Data: 0.00MB + Index: 0.00MB
www_jackmail_scenarios: Data: 0.01MB + Index: 0.00MB
www_jackmail_scenarios_events: Data: 0.00MB + Index: 0.00MB
www_jackmail_scenarios_urls: Data: 0.00MB + Index: 0.00MB
www_jackmail_templates: Data: 0.04MB + Index: 0.00MB
www_links: Data: 0.00MB + Index: 0.00MB
www_mepr_events: Data: 0.26MB + Index: 0.31MB
www_mepr_jobs: Data: 0.00MB + Index: 0.00MB
www_mepr_members: Data: 0.06MB + Index: 0.27MB
www_mepr_rule_access_conditions: Data: 0.00MB + Index: 0.00MB
www_mepr_subscriptions: Data: 0.00MB + Index: 0.00MB
www_mepr_subscription_meta: Data: 0.00MB + Index: 0.00MB
www_mepr_tax_rates: Data: 0.00MB + Index: 0.00MB
www_mepr_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
www_mepr_transactions: Data: 0.05MB + Index: 0.14MB
www_mepr_transaction_meta: Data: 0.00MB + Index: 0.00MB
www_m_communications: Data: 0.00MB + Index: 0.00MB
www_m_coupons: Data: 0.00MB + Index: 0.00MB
www_m_levelmeta: Data: 0.00MB + Index: 0.00MB
www_m_membership_levels: Data: 0.00MB + Index: 0.00MB
www_m_membership_news: Data: 0.00MB + Index: 0.00MB
www_m_membership_relationships: Data: 0.00MB + Index: 0.00MB
www_m_membership_rules: Data: 0.00MB + Index: 0.00MB
www_m_member_payments: Data: 0.00MB + Index: 0.00MB
www_m_pings: Data: 0.00MB + Index: 0.00MB
www_m_ping_history: Data: 0.00MB + Index: 0.00MB
www_m_subscriptionmeta: Data: 0.00MB + Index: 0.00MB
www_m_subscriptions: Data: 0.00MB + Index: 0.00MB
www_m_subscriptions_levels: Data: 0.00MB + Index: 0.00MB
www_m_subscription_transaction: Data: 0.00MB + Index: 0.00MB
www_m_urlgroups: Data: 0.00MB + Index: 0.00MB
www_options: Data: 5.54MB + Index: 0.16MB
www_participants_database: Data: 0.00MB + Index: 0.00MB
www_participants_database_fields: Data: 0.01MB + Index: 0.00MB
www_participants_database_groups: Data: 0.00MB + Index: 0.00MB
www_postmeta: Data: 12.10MB + Index: 4.96MB
www_posts: Data: 14.26MB + Index: 0.86MB
www_qsot_event_zone_to_order: Data: 0.00MB + Index: 0.00MB
www_qsot_ticket_codes: Data: 0.00MB + Index: 0.00MB
www_redirection_404: Data: 26.33MB + Index: 10.31MB
www_redirection_groups: Data: 0.00MB + Index: 0.00MB
www_redirection_items: Data: 0.02MB + Index: 0.02MB
www_redirection_logs: Data: 0.17MB + Index: 0.05MB
www_rg_form: Data: 0.00MB + Index: 0.00MB
www_rg_form_meta: Data: 0.54MB + Index: 0.00MB
www_rg_form_view: Data: 0.02MB + Index: 0.02MB
www_rg_incomplete_submissions: Data: 0.00MB + Index: 0.00MB
www_rg_lead: Data: 0.02MB + Index: 0.01MB
www_rg_lead_detail: Data: 0.09MB + Index: 0.12MB
www_rg_lead_detail_long: Data: 0.00MB + Index: 0.00MB
www_rg_lead_meta: Data: 0.02MB + Index: 0.02MB
www_rg_lead_notes: Data: 0.00MB + Index: 0.00MB
www_supsystic_tbl_columns: Data: 0.02MB + Index: 0.00MB
www_supsystic_tbl_diagrams: Data: 0.02MB + Index: 0.00MB
www_supsystic_tbl_rows: Data: 0.02MB + Index: 0.00MB
www_supsystic_tbl_tables: Data: 0.02MB + Index: 0.00MB
www_tabulate_changes: Data: 0.00MB + Index: 0.00MB
www_tabulate_changesets: Data: 0.00MB + Index: 0.00MB
www_tabulate_reports: Data: 0.02MB + Index: 0.02MB
www_tabulate_report_sources: Data: 0.02MB + Index: 0.02MB
www_termmeta: Data: 0.00MB + Index: 0.01MB
www_terms: Data: 0.00MB + Index: 0.01MB
www_term_relationships: Data: 0.03MB + Index: 0.05MB
www_term_taxonomy: Data: 0.00MB + Index: 0.01MB
www_usermeta: Data: 2.24MB + Index: 1.04MB
www_users: Data: 0.09MB + Index: 0.09MB
www_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB
www_wc_cancel_orders: Data: 0.02MB + Index: 0.00MB
www_wc_download_log: Data: 0.02MB + Index: 0.02MB
www_wc_product_meta_lookup: Data: 0.01MB + Index: 0.01MB
www_wc_webhooks: Data: 0.00MB + Index: 0.00MB
www_woocommerce_termmeta: Data: 0.00MB + Index: 0.00MB
www_wsal_metadata: Data: 74.57MB + Index: 39.19MB
www_wsal_occurrences: Data: 6.67MB + Index: 6.75MB
www_wsal_options: Data: 5.43MB + Index: 0.00MB
www_xcloner_scheduler: Data: 0.00MB + Index: 0.00MB

### Post Type Counts ###

attachment: 3483
custom_css: 5
customize_changeset: 1
ecwd_calendar: 1
ecwd_event: 76
ecwd_theme: 7
forum: 16
kr_access_token: 1
memberpressproduct: 2
ms_communication: 7
ms_membership: 2
nav_menu_item: 478
page: 429
post: 229
product: 105
quiz: 1
revision: 1778
safecss: 1
scheduled-action: 15
shop_coupon: 3
shop_order: 2552
tablepress_table: 3
wafs: 1
wc_conditional_fee: 1
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (66) ###

Gravity Forms: by rocketgenius – 2.4.8
Advanced Access Manager: by Vasyl Martyniuk <vasyl@vasyltech.com> – 5.9.6.1
Akismet Anti-Spam: by Automattic – 4.1.1
Archived Post Status: by Frankie Jarrett – 0.3.7
Autocomplete WooCommerce Orders: by Liam McArthur – 1.1.0 – Not tested with the active version of WooCommerce
BAW Login/Logout menu: by Juliobox – 1.3.3
Better YOURLS: by J. Aaron Eaton – 2.3.0
CCCBR Database Plugin: by Andrew Hall – 1.3.4
Classic Editor: by WordPress Contributors – 1.4
Contact Form 7: by Takayuki Miyoshi – 5.1.1
Custom Dashboard Help: by Jo Landers – 3.0
Custom Facebook Feed: by Smash Balloon – 2.9
Digital Goods Checkout: by wpcodelibrary – 1.0.1
Disable Comments: by Samir Shah – 1.9.0
Display Widgets: by Strategy11 – 2.7
Easy Twitter Feed Widget: by DesignOrbital.com – 0.9
ECWD Upcoming Events Widget: by WebDorado – 1.0.4
ECWD Views: by WebDorado – 1.0.2
Event Calendar WD Pro: by WebDorado – 5.0.68
WP Facebook Auto Publish: by xyzscripts.com – 2.1
Facebook for WooCommerce: by Facebook – 1.9.11 – Not tested with the active version of WooCommerce
Google XML Sitemaps: by Arne Brachhold – 4.1.0
Gravity Forms MailChimp Add-On: by rocketgenius – 4.6
Health Check & Troubleshooting: by The WordPress.org community – 1.2.6
Hide Featured Image: by shahpranaf – 1.3.1
Jackmail Newsletters: by Jackmail – 1.0.67
MailMunch - Grow Your Email List: by MailMunch – 3.1.1
MemberPress MailChimp 3.0: by Caseproof
LLC – 1.1.7

MemberPress Math CAPTCHA: by Caseproof
LLC – 1.1.4

MemberPress Business Edition: by Caseproof
LLC – 1.4.4

Nav Menu Roles: by Kathy Darling – 1.9.3
Navgoco Vertical Multilevel Slide Menu: by Neil Gee – 1.1.0
Page-list: by webvitaly – 5.1
PDF Embedder: by Dan Lester – 4.0
Print, PDF & Email by PrintFriendly: by Print
PDF
& Email by PrintFriendly – 3.14.5

Product Sales Report for WooCommerce: by Potent Plugins – 1.4.8 – Not tested with the active version of WooCommerce
Recent Posts Widget Extended: by Satrya – 0.9.9.7
Redirection: by John Godley – 4.2.3
Remove Query Strings From Static Resources: by Speed Up My Website
Your WP Expert – 1.4

Share Drafts Publicy: by Travis Lopes – 1.1.5
Social Icons Widget by WPZOOM: by WPZOOM – 3.2.0
TAO Schedule Update: by TAO Digital – 1.15
TinyMCE Advanced: by Andrew Ozz – 5.1.0
GDPR Cookie Consent Banner: by termly – 2.3.14
Username Changer: by Daniel J Griffiths – 3.1.3
Woo Conditional Product Fees for Checkout: by Thedotstore – 2.5 – Not tested with the active version of WooCommerce
Woo Custom Related Products: by WPCodelibrary – 1.3.2 – Not tested with the active version of WooCommerce
Advanced Order Export For WooCommerce: by AlgolPlus – 2.1.1 – Not tested with the active version of WooCommerce
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4 – Not tested with the active version of WooCommerce
WooCommerce Advanced Notifications: by WooCommerce – 1.2.11 – Not tested with the active version of WooCommerce
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.0.5 – Not tested with the active version of WooCommerce
WooCommerce Auto Restore Stock: by Gerhard Potgieter – 1.0.1 – Not tested with the active version of WooCommerce
WooCommerce Colors: by WooThemes – 1.0.7 – Not tested with the active version of WooCommerce
WooCommerce - Gravity Forms Product Add-Ons: by Lucas Stark – 3.2.4 – Not tested with the active version of WooCommerce
WooCommerce Grid / List toggle: by jameskoster – 1.2.1 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.6.2
WP-DBManager: by Lester 'GaMerZ' Chan – 2.79.2
WP Featherlight: by Cipher – 1.3.0
WP Google Search: by WebshopLogic – 1.0.7
WP-OG: by Filip Stefansson – 0.1.2
WP Security Audit Log: by WP White Security – 3.4.0.1
WP Super Cache: by Automattic – 1.6.4
WP to Twitter: by Joseph C Dolson – 3.3.11
XCloner - Site Backup and Restore: by Liuta Ovidiu – 4.1.1
XCloner Google Drive: by Liuta Ovidiu – 1.0.3
YouTube: by EmbedPlus Team – 13.1

### Inactive Plugins (11) ###

Broken Link Checker: by ManageWP – 1.11.8
Customizer Export/Import: by The Beaver Builder Team – 0.9.1
Date Field Conditional Logic for Gravity Forms: by Adrian Gordon – 1.1.2
Multiple Roles: by Florian TIAR – 1.2.0
PayPal Multiple Emails for WooCommerce: by Jeff Sherk – 1.2.0 – Not tested with the active version of WooCommerce
PHP Compatibility Checker: by WP Engine – 1.4.7
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.1.5

Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.0
Widget Importer & Exporter: by ChurchThemes.com – 1.5.5
WP Clone by WP Academy: by WP Academy – 2.2.4
WP Crontrol: by John Blackbourn & crontributors – 1.7.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.5.1

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #73 - /shop/
Basket: #4772 - /basket/
Checkout: #4773 - /checkout/
My account: #4774 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Zerif Pro Child
Version: 0.1
Author URL: 
Child Theme: ✔
Parent Theme Name: Zerif PRO
Parent Theme Version: 2.8.7.1
Parent Theme Author URL: https://themeisle.com
WooCommerce Support: ✔

### Templates ###

Archive Template: Your theme has a woocommerce.php file. You will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
Overrides: –

### Action Scheduler ###

Complete: 15
Oldest: 2019-04-24 19:55:42 +0100
Newest: 2019-04-24 19:56:51 +0100

Pending: 0
Oldest: –
Newest: –

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Problems with the new Version? / Security reasons to update?

$
0
0

Replies: 0

I didn´t update from version 3.5.8 yet. I am a bit scared seeing the problems here. Is it safe to update to Version 3.6.2 ? The shop uses Avada.

Or should i wait? Are there security reasons to update now?

How to stop extra webhook requests?

$
0
0

Replies: 0

I’ve created a “product.update” webhook for testing purposes and every time I update a product, my app gets 3 requests from WooCommerce app. I wonder how can I make WooCoomerce send only one webhook request? I’ve tried to send 200 OK response back but I still get 3 webhook requests.

Returns 10 Variations per page

$
0
0

Replies: 0

Dear Support,
While using woo commerce Restful api, I ve noticed that, because I have too many variations in my product, woo makes multiple request to get variations and per page it sends 10 variations. I want to send at least 50 variations per page in single rest call. How can I resolve this issue.

Cannot access product page from admin on 3.6

$
0
0

Replies: 1

I cannot access to product page on the admin as soon as I upgrade to 3.6 version.
As soon as I click product page link, then it just keeps loading the page but doesn’t actually open.


Fatal error after update 3.6.2.

$
0
0

Replies: 2

Good afternoon everyone
Help with the problem. After upgrading the plugin to a version, it gives an error on all pages of the site 3.6.2.

Fatal error: Class ‘ActionScheduler_AdminView_Deprecated’ not found in *************************/www/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_AdminView.php on line 7

WC API JSON error

$
0
0

Replies: 0

Hi,

I have a self-hosted WP eshop http://www.mementerra.cz. I’m using the WC API to fetch eshop orders so that I can do other procedures with them (I’ve self-coded this in PHP). Everything’s been working just fine until 2 days ago (I guess when I updated the WC plugin), when it stopped working and upon debugging on localhost, I keep hitting this error.
http://prntscr.com/ngn425

The code I’m using to fetch the orders is here: https://prnt.sc/ngn6mw and here: https://prnt.sc/ngn6re

WP system status:
https://textuploader.com/1d5tm

Thank you so much,

Vít

Product Tab Not working properly on Mobile

$
0
0

Replies: 0

Hi,

I have added couple of tabs on Product Page and it’s working on laptop but when i tested on Mobile, https://prnt.sc/ngnwt9 , to open another tab, We have to click one Tab Title only, if we click right side of the tab it’s not working.

Can we do something.

Regards,
Shridsan

Woocommerce update – Variations nor Categories are now showing or be saved

$
0
0

Replies: 0

Hi there,

I updated my woocommerce and woocommerce database yesterday and everything seemed fine but now I’ve seen that my product attributes and categories have disappeared but they’re definitely stored somewhere as my product shows the different price ranges that the attributes/variations caused. Also I can’t save any new attribute as they disappear but shows in the top right that there are X amount of variations but none are being shown.
https://i.imgur.com/mb2UtMa.png
https://i.imgur.com/EmFvmNj.png
https://i.imgur.com/h2RbW3w.png

I have tried restoring a backup of the site 2 days ago but to no avail and this has caused my entire store to grind to a halt as we can’t sell tickets this way. Any help would be greatly appreciated.


### WordPress Environment ###

WordPress address (URL): https://birmingham.burgertheory.co.uk
Site address (URL): https://birmingham.burgertheory.co.uk
WC Version: 3.6.2
Log Directory Writable: ✔
WP Version: 5.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.17
PHP Post Max Size: 1 GB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.26.0
OpenSSL/1.0.1t

SUHOSIN Installed: –
MySQL Version: 5.7.19
Max Upload Size: 1 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.5.7
WC Database Prefix: wp_
MaxMind GeoIP Database: ✔
Total Database Size: 11.23MB
Database Data Size: 6.44MB
Database Index Size: 4.79MB
wp_woocommerce_sessions: Data: 0.19MB + Index: 0.02MB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB
wp_comments: Data: 0.23MB + Index: 0.38MB
wp_duplicator_packages: Data: 0.02MB + Index: 0.02MB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB
wp_hfcm_scripts: Data: 0.02MB + Index: 0.00MB
wp_links: Data: 0.02MB + Index: 0.02MB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB
wp_options: Data: 1.52MB + Index: 0.09MB
wp_postmeta: Data: 1.52MB + Index: 3.03MB
wp_posts: Data: 1.52MB + Index: 0.31MB
wp_queue: Data: 0.02MB + Index: 0.00MB
wp_revslider_css: Data: 0.13MB + Index: 0.00MB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB
wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB
wp_revslider_slides: Data: 0.02MB + Index: 0.00MB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB
wp_termmeta: Data: 0.02MB + Index: 0.03MB
wp_terms: Data: 0.02MB + Index: 0.03MB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB
wp_ulp_campaigns: Data: 0.02MB + Index: 0.00MB
wp_ulp_campaign_items: Data: 0.02MB + Index: 0.00MB
wp_ulp_layers: Data: 0.23MB + Index: 0.00MB
wp_ulp_popups: Data: 0.09MB + Index: 0.00MB
wp_ulp_subscribers: Data: 0.02MB + Index: 0.00MB
wp_ulp_webfonts: Data: 0.08MB + Index: 0.00MB
wp_usermeta: Data: 0.05MB + Index: 0.03MB
wp_users: Data: 0.02MB + Index: 0.05MB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB
wp_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB

### Post Type Counts ###

attachment: 22
customize_changeset: 3
custom_css: 3
jetpack_migration: 2
jp_img_sitemap: 2
jp_sitemap: 2
jp_sitemap_master: 2
marco_gallery_item: 1
marco_menu: 1
nav_menu_item: 21
page: 28
post: 5
product: 13
product_variation: 111
revision: 51
scheduled-action: 512
shop_coupon: 129
shop_order: 22
shop_order_refund: 12
tc_api_keys: 8
tc_custom_fonts: 1
tc_events: 7
tc_templates: 2
tc_tickets: 2
tc_tickets_instances: 20
tt_font_control: 3
vc4_templates: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (33) ###

WordPress Event Ticketing: by Tickera.com – 3.3.2
Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.17.1
Tickera Bridge for WooCommerce: by Tickera – 1.1.6.3 – Not tested with the active version of WooCommerce
Tickera - Custom Ticket Template Fonts: by Tickera.com – 1.0.3
Duplicator: by Snap Creek – 1.3.10
Easy Google Fonts: by Titanium Themes – 1.4.4
Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.15
Header Footer Code Manager: by 99robots – 1.1.2
CAOS for Analytics: by Daan van den Bergh – 2.2.1
Image Hover Effects Visual Composer Extension: by Labib Ahmed – 1.3
Jetpack by WordPress.com: by Automattic – 7.2.1
WPBakery Page Builder: by Michael M - WPBakery.com – 5.7
Layered Popups: by Halfdata
Inc. – 6.04

Limit Login Attempts: by Johan Eenfeldt – 1.7.1
Mailchimp for WooCommerce: by Mailchimp – 2.1.15 – Not tested with the active version of WooCommerce
Marco Theme Plugin: by PURUNO – 1.2
Media Grid: by Luca Montanari – 6.301
Official Facebook Pixel: by Facebook – 1.7.25
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.1.5

Slider Revolution: by ThemePunch – 5.4.8
Social Icons Widget by WPZOOM: by WPZOOM – 3.2.0
Tickera Terms & Conditions: by Tickera.com – 1.1.0.7
GDPR Cookie Consent Banner: by termly – 2.3.14
Use Any Font: by Dinesh Karki – 5.2
WooCommerce Admin: by WooCommerce – 0.11.0 – Not tested with the active version of WooCommerce
WooCommerce Conversion Tracking: by Tareq Hasan – 2.0.1 – Not tested with the active version of WooCommerce
WooCommerce Stripe Gateway: by WooCommerce – 4.1.16
WooCommerce Google Ads Conversion Tracking: by Wolf+Bär Agency – 1.4.17 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.6.2
WordPress Importer: by wordpressdotorg – 0.6.4
WP Add Custom CSS: by Daniele De Santis – 1.1.4
WP Fastest Cache: by Emre Vona – 0.8.9.2
WP Maintenance Mode: by Designmodo – 2.2.3

### Inactive Plugins (7) ###

Elfsight Instagram Feed CC: by Elfsight – 3.5.0
Google Fonts for WordPress: by Fonts Plugin – 1.6.2
Speed Booster Pack: by Optimocha – 3.7.7
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.12

WooCommerce Blocks: by Automattic – 2.0.1
WooCommerce Pretty Emails: by MB Création – 1.8.6 – Not tested with the active version of WooCommerce
WooCommerce Services: by Automattic – 1.19.0 – Not tested with the active version of WooCommerce

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #12 - /shop/
Cart: #13 - /cart/
Checkout: #14 - /checkout/
My account: #15 - /my-account/
Terms and conditions: #4250 - /tcs/

### Theme ###

Name: Marco Child Theme
Version: 1.0.1
Author URL: http://themeforest.net/user/puruno
Child Theme: ✔
Parent Theme Name: Marco
Parent Theme Version: 1.2
Parent Theme Author URL: http://puruno.com/
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 510
Oldest: 2019-04-10 13:48:53 +0000
Newest: 2019-04-25 10:26:53 +0000

Pending: 2
Oldest: 2019-04-25 11:15:59 +0000
Newest: 2019-04-25 11:15:59 +0000

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

My other domain that is running woocommerce 3.5.7 is working as intended and displays all the variations still. If not able to get this running on 3.6.2 can someone direct me to where I can download 3.5.7 and reinstall that to my domain to get working?

Any help would be greatly appreciated as this has caused my store to become unusable.

Issue after updating to WooCommerce 3.6+

$
0
0

Replies: 0

I have a SPA that provides frontend to the shopping cart.
Previously, I had access to the customer’s session by wc()->session but right now I get error: PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_customer_id() on null

How does it look in the code (part of the code):

public function get_cart_total( WP_REST_Request $request ) {
		$customer_id = wc()->session->get_customer_id();
.....
}

The same issue reproduces for me in all versions for WooCommerce 3.6+, so I stay on Version 3.5.8

Show categories and not products as relative

$
0
0

Replies: 0

Hi,

I have a illumination shop and I’m looking for a solution to display specific categories at the end of a product description.

An example: a pendant luminaires use a specific bulb connection (light sources), by example E27 bulbs. So, at the end of te products, instead of refering relative individual products, I would like to refer relative Categories.

Can this be done?

Tks

Woocommerce Sessios Parser

$
0
0

Replies: 0

I’d like to know how can parser some information from TABLE wp_woocommerce_sessions
I know there is some information was useful to me, but it was not easy to read.

Can some one tell me how to parser session_value to a table or list?


Woocomerce Email sent to customer after purchase, “Order #” linked to wp-admin.

$
0
0

Replies: 0

Hi,
Using Woocomerce When customer receive email after purchase it includes “order#” in the email which is actually linked to wordpress admin dashboard. I don’t want my customers to redirect to wp-admin link page.

Here is image of the email that my customer get. You can see that order# is a link and its linked to wp-admin/post.php something which requires login.
https://i.ibb.co/pjVMsMM/Untitled-10.jpg

Importing Variable Products won’t work. Variation products won’t appear

$
0
0

Replies: 0

When importing my CSV file with the built-in CSV Import tool, My products seem to be imported fine, but then I get the message of Out of Stock and realize that variations aren’t being imported. Furthermore, the option “Used for variations” is UNCHECKED for all the products, as if Woocommerce Import tool isn’t recognizing that by putting Variable and Variations should check that.

I can assure that the CSV file is perfectly constructed, this just happened to me for the first time. Just in case here is the file.

https://nofile.io/f/JovrAf5vhqs/SS19+-+inventario+productos+woocommerc.csv

Woocommerce product image are not displayed/Blurr

$
0
0

Replies: 0

Hi,
The woocommerce product image were working fine in our development environment. After migrating to live server, the product images are not displayed. It works only for images with size 150px but in product page the image looks blur.

Kindly help me to solve this.

You can mail me the solution to naveen@vr3services.com,viji@vr3services.com

Warm Regards,
naveen

Wocommerce Maximum Blocks

$
0
0

Replies: 0

Is it possible to get the number of people that booked on a certain day then subtract that from the maximum persons that can book. Then display the amount on a certain page.

Show product description under title in shop page

$
0
0

Replies: 0

Hi!

I would like to show the short description of the products under the title in the shop page. I’ve used this code, but it adds the description between product image and title:

function woocommerce_after_shop_loop_item_title_short_description() {
global $product;
if ( ! $product->get_short_description() ) return;
?>
<div itemprop=”description”>
<?php echo apply_filters( ‘woocommerce_short_description’, $product->get_short_description() ) ?>
</div>
<?php
}
add_action(‘woocommerce_after_shop_loop_item_title’, ‘woocommerce_after_shop_loop_item_title_short_description’, 5);

Thanks.

Viewing all 102631 articles
Browse latest View live