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There was an error processing your order

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Replies: 1

Hello,

We are facing the problem after update.
We are getting multiple orders because customers keep clicking on Purchase button and facing this error.

We get order on the backend side, but no email is sent as confirmation.

Customer is facing this error message on our checkout page:

“There was an error processing your order. Please check for any changes in your payment method and review your order history before placing order again.”

I dont know what to do about it.

The strange thing is that I want to create a test order, I dont see this problem

What should I do to help you debug this?
This problem started to happen day or two before today.


Woo Product Carousel showing 3 items instead of 1 On mobile

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Replies: 1

As title suggest

The Woo product carousel has been constantly showing 3 items instead of 1 even when it displays correctly while loading and while editing in elementor
This needs to be fixed this website is for my business and is making my brand look very unprofessional.

Add validation on Reset password

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Replies: 1

Hello,

I would like to have a validation after the customer has validated his password reset request (as shown in the screenshot below). Today, if the customer validates his password reset request, he receives an e-mail, but there’s no indication on the screen that his request has been validated.

screenshot : https://snipboard.io/wChT04.jpg

Can you please help me?

Thank you.

WooCommerce is not showing active…

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Replies: 3

I need some help. When I try to activate PluginHive and CoDesign it say that my WooCommerce needs to be activated before I can activate these plugins. WooCommerce is activated on my site. I just don’t know what happen. My site was working great a week ago. I did do troubleshooting by turning off all plugins and making sure everything was updated. Can someone help me with this or have any solutions to this problem.

Woocommerce App not working

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Replies: 1

Hi,

I am having a problem with the woo commerce app. It won’t let me login and I have no idea why. It wasn’t uploading pictures or displaying data so I deleted it in the hope it would come back working but it then wouldn’t let me login at all!

Corruption of product variations

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Replies: 1

I have many variations in each variable product, either software for dyslexic people, or SAPI5 text-to-speech voices for Windows.

The SKUs are vital for implementing UK Disability VAT Exemption, and with a vast range of prices, it is obviously essential that nobody gets a GBP 30,000.00 product for GBP 45.00.

WooCommerce / WordPress will not offer any support on this issue due to their recent “changes”…

Has anybody else come across product variations being given to Regular Price and SKU of other variations in the same product?

I am now extremely worried, so if anybody else has had this, please could you contact me?

Many thanks.

Sarah

  • This topic was modified 15 hours, 46 minutes ago by limeat. Reason: grammatical error

Error on checkout but order completes

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Replies: 3

Hello,

After a user makes a purchase on my ecommerce site, this red error appears: “An error occurred while processing the order. Please check for any charges on the payment method and review the ‘order history’ before placing the order again.”. The problem is that the payments go through successfully, but for some reason, this red error always appears and the page does not redirect to https://www.mywebsite.it/ordine-ricevuto/ that i created with Elementor, which is basically a thank you page. It is correctly set under: WooCommerce > Settings > Advanced > Page setup.

Even after I placed the order via bank transfer, this error appears:
“A critical error has occurred on your website.
Learn more about troubleshooting in WordPress.”

It also appears if I pay with PayPal or Stripe.

Where can I send you my WooCommerce > Status?
Thank you.

Cart and Checkout Block Action Hooks

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Replies: 1

I am using the new cart and checkout blocks. Previously I was using the ‘woocommerce_before_cart’ and ‘woocommerce_before_checkout_form’ hooks to display a message. It appears those don’t work anymore. What are the new hooks called to do this?


Staging Site Order Origin?

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Replies: 1

Hi it looks like we received a suppressed email from woocommerce plugin that had the following when the correct domain is sunrealgroup.com.

Order Attribution:

Move upMove downToggle panel: Order attributionOrigin

Referral: WordPress-211573-3421693.cloudwaysapps.comHide details Source type

referralSource

wordpress-211573-3421693.cloudwaysapps.comMedium

referralDevice type

DesktopSession page views

5

WooCommerce Custom Payment Plugin

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Replies: 3

Hi,

I’m trying to build a custom payment plugin for WooCommerce and I’ve used the follwing document, https://developer.woocommerce.com/2022/07/07/exposing-payment-options-in-the-checkout-block/ .

Now, I’m trying to modify the class-wc-gateway-dummy.php to add payment fields at the checkout. So, the user can enter their paystring. The function below is what I added:

public function payment_fields() {
echo ‘<div id=”custom_payment_fields”><h3>’ . __(‘Pago Pay Details’) . ‘</h3>’;

woocommerce_form_field(‘pago_pay_string’, array(
‘type’ => ‘text’,
‘class’ => array(‘form-row-wide’),
‘label’ => __(‘Pago Pay String’),
‘placeholder’ => __(‘Enter your Pago Pay String’),
));

woocommerce_form_field(‘total_amount’, array(
‘type’ => ‘number’,
‘class’ => array(‘form-row-wide’),
‘label’ => __(‘Total Amount’),
‘placeholder’ => __(‘Enter the Total Amount’),
));

echo ‘</div>’;
}

However, I do not see any text option during checkout to enter the pay string. Can you help me figure out what is missing. Thank you.

implement a 5% discount for customers who select the “Direct bank transfer”

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Replies: 2

Hi.

so what i want is when someone select Direct bank transfer, it gives 5% discount and if someone select other than direct bank transfer option he should get 0% discount. how can i implement this in WooCommerce wordpress.

This is the code (generated from ChatGPT, but this code not seem to be working. i tried some plugin as well, they are also not working by this rule. is their some setting in woo plugin which needs to be enabled/disabled…?! what am i missing something. i click on direct bank transfer, cash delivery, nothing happens in order summary, checkout page. same pricing. no discount applied.

Hope someone help me out.

Thank you


// Apply a 5% discount for Direct Bank Transfer payment method in WooCommerce
add_action('woocommerce_cart_calculate_fees', 'apply_discount_for_bank_transfer');

function apply_discount_for_bank_transfer($cart) {
if (is_admin() && !defined('DOING_AJAX')) return;

// Check if the selected payment method is Direct Bank Transfer
$chosen_gateway = WC()->session->get('chosen_payment_method');

if ($chosen_gateway == 'bacs') { // 'bacs' is the ID for Direct Bank Transfer
$discount = $cart->get_subtotal() * 0.05; // 5% discount
$cart->add_fee(__('Bank Transfer Discount', 'woocommerce'), -$discount);
}
}

// Ensure the discount is updated when the payment method is changed
add_action('wp_footer', 'refresh_cart_on_payment_method_change');

function refresh_cart_on_payment_method_change() {
if (is_checkout()) {
?>
<script type="text/javascript">
jQuery(function($) {
$('form.checkout').on('change', 'input[name^="payment_method"]', function() {
$(document.body).trigger('update_checkout');
});
});
</script>
<?php
}
}

Block Based Checkout Pre-filled State Filter

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Replies: 1

Hey,

I have a client site with the Woocommerce default customer location setting set to “Shop/Region” which is what I would like.

However, we need to remove the pre-filled state (and only leave pre-filled country) at checkout.

You docs: https://woocommerce.com/document/change-the-default-state-and-country-on-the-checkout/ and all other references I can find do not seem to be working for the new block based checkout. I have tested on the classic checkout and it works fine, but it isn’t working at all using the block based checkout.

Can you provide some updated info for the block based checkout please?

Thank you.

Woocommerce causing critical error on my website

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Replies: 1

Jetpack started reporting my site down at 6:33pm on 6/24/24, which was right after my Woocommerce updated to version is 9.0.2.

WooCommerce is currently deactivated since my site fails as soon as I activate it.

I am seeing numerous other reports of Woocommerce causing critical failures so this isn’t unique to my website.

Please let me know what the fix is.

Very disappointed in Woocommerce’s QA to say the least. 🙁

  • This topic was modified 10 hours, 10 minutes ago by studioczyz.

How to add substitute product for each product as search field

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Replies: 1

Hi there, I really need help. On my site I have more than 1000 products(category/subcategory). Now i really need a field on single product page (for all items) something like search bar where user can select substitute of that particular item if that item is out of stock. Now my question is because i have so many products it’s hard to add extra product add on/product variation (because then i need to add all option manually for each product/category) and also it doesn’t provide search feature and i need little search bar on every single product page where user select substitute. And search bar should be able to search all items like how the main search bar is working in the menu/header.

OR
Is there any way i can just use any plugin to add extra text or select field on single product page and make that field as search bar?
Please if anyone can suggest something.

  • This topic was modified 8 hours, 56 minutes ago by syed.

Facebook not showing in origins

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Replies: 1

We are running Facebook ads which tell us we have received purchases however in WooCommerce Origins on orders none are showing as Facebook? We have alot of direct and google showing but nothing for Facebook?


Idioma

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Replies: 1

Não consigo colocar no idioma portugues brasil!

How can I display a single product on a page

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Replies: 2

How can I display a single product on a WordPress page, its full product page not a link to it?

I have been looking at using Product Collection Blocks as is recommended due to older blocks or shortcode being depreciated, but I can’t work out how to set it to display a specific product and again its full page not a link to it.

Please help

How to fix the order completion page

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Replies: 4

I am in a lot of trouble.

I was put in charge of managing this site without any handover from my predecessor.

I would like to edit the text on the page that appears when an order is completed on Woocommerce, but I don’t know where or how to go about it.


Please help.

Best Regards,
T.Fujiyama

Product CSV Importer not working when the CSV file contains Chinese characters

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Replies: 3

Hi there,

I’m having some issues importing products via CSV files. These products were exported from an English website and need to be imported into a Chinese website.

When I translated some attributes into Chinese and imported them, I found that the Importer did not work properly.

The following figure shows the recognition result of Importer before translation:

When I translated only Attribute 2 value(s), it recognized the following result, The values ​​of other columns are identified in the Attribute2 value(s) column

I can confirm that there is no file encoding problem, they are all UTF-8 files

Woo commerce Plugin not working

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Replies: 1

Our Woo commerce plugin not working properly. We already changed the Theme as well. But that is not issue. My Hosting provider says Woo Commerce error. Please consider that as soon as posible

Chamika

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