Replies: 1
Error message when updating Woocommerce database to 9.6.1 (from 9.6). “Something went wrong…”
I have cleared the Expired Transients and the Woocommerce Transients, but the problem persists
Woocommerce system status:
WordPress Environment<br><br>WordPress address (URL): https://shop.pacificlight.ca<br>Site address (URL): https://shop.pacificlight.ca<br>WC Version: 9.6.1<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ✔ 3.9.0<br>Log Directory Writable: ✔<br>WP Version: 6.7.2<br>WP Multisite: –<br>WP Memory Limit: 768 MB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: en_US<br>External object cache: ✔ Server Environment<br><br>Server Info: LiteSpeed<br>PHP Version: 8.0.30<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 10000<br>cURL Version: 8.11.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.5.26-MariaDB-cll-lve<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database<br><br>WC Database Version: 9.6.0<br>WC Database Prefix: wpnx_<br>Total Database Size: 18.83MB<br>Database Data Size: 13.31MB<br>Database Index Size: 5.52MB<br>wpnx_woocommerce_sessions: Data: 0.19MB + Index: 0.02MB + Engine InnoDB<br>wpnx_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpnx_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpnx_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpnx_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpnx_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpnx_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpnx_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpnx_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine 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0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpnx_mailpoet_log: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wpnx_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_mailpoet_newsletters: Data: 0.05MB + Index: 0.05MB + Engine InnoDB<br>wpnx_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpnx_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB<br>wpnx_mailpoet_scheduled_tasks: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wpnx_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine 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Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wpnx_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpnx_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpnx_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpnx_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wpnx_wc_orders_meta: Data: 0.05MB + Index: 0.09MB + Engine InnoDB<br>wpnx_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpnx_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpnx_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpnx_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpnx_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpnx_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpnx_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wpnx_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpnx_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpnx_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpnx_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB<br>wpnx_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpnx_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts<br><br>aco_product_table: 1<br>attachment: 42<br>customize_changeset: 13<br>elementor_library: 1<br>mailpoet_page: 2<br>nav_menu_item: 28<br>oceanwp_library: 1<br>oec-template: 1<br>page: 7<br>post: 2<br>product: 6<br>revision: 47<br>seopress_404: 6<br>shop_coupon: 1<br>shop_order_placehold: 24<br>wp_font_face: 36<br>wp_font_family: 12<br>wp_global_styles: 2<br>wp_navigation: 1<br>wp_template_part: 2 Security<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (35)<br><br>One Time Login for TurboHub: by Daniel Bachhuber – 0.4.0.1.3<br>A2 Optimized WP: by A2 Hosting – 3.0.13<br>Custom Order Status Manager for WooCommerce: by Bright Plugins – 1.1.5<br>Coming Soon Products for WooCommerce: by GrandPlugins – 1.2.1<br>CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.8<br>Disable Right Click Images: by naa986 – 1.0.1<br>Duplicator: by Duplicator – 1.5.11.2<br>Elementor: by Elementor.com – 3.27.3<br>Site Kit by Google: by Google – 1.146.0<br>Imagify: by Imagify Image Optimizer – Optimize Images & Convert WebP & Avif – 2.2.5<br>Jetpack: by Automattic – 14.3<br>Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 3.4.9<br>LiteSpeed Cache: by LiteSpeed Technologies – 6.5.4<br>MailPoet: by MailPoet – 5.7.0<br>Ocean Extra: by OceanWP – 2.4.4<br>Ocean Instagram: by OceanWP – 1.2.3<br>Ocean Social Sharing: by OceanWP – 2.2.0<br>Ocean Sticky Header: by OceanWP – 2.2.1<br>Official StatCounter Plugin: by Aodhan Cullen – 2.1.0<br>OptinMonster: by OptinMonster Popup Builder Team – 2.16.15<br>Order Status Control for WooCommerce: by Bright Plugins – 1.0.4<br>PowerPack Lite for Elementor: by PowerPack Addons Team - IdeaBox Creations – 2.8.3<br>Safe SVG: by 10up – 2.3.1<br>Smart Slider 3: by Nextend – 3.5.1.26<br>SVG Support: by Benbodhi – 2.5.8<br>TrustedSite: by TrustedSite – 1.2.0<br>Checkout Field Editor for WooCommerce: by ThemeHigh – 2.1.2<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>Google Analytics for WooCommerce: by WooCommerce – 2.1.12<br>WooPayments: by WooCommerce – 8.9.1<br>WooCommerce PayPal Payments: by WooCommerce – 2.9.6<br>WooCommerce: by Automattic – 9.6.1<br>SEOPress PRO: by The SEO Guys at SEOPress – 8.5.1<br>SEOPress: by The SEO Guys at SEOPress – 8.5.1.1<br>WPForms Lite: by WPForms – 1.9.3.2 Inactive Plugins (9)<br><br>Add-on Contact Form 7 - Mailpoet 3: by Tikweb – 1.3.22<br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.5<br>Extendify WordPress Onboarding and AI Assistant: by Extendify – 1.17.0<br>Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 9.2.4<br>Ocean Popup Login: by OceanWP – 2.2.0<br>Ocean Sticky Footer: by OceanWP – 2.1.0<br>Ocean White Label: by OceanWP – 2.1.0<br>Ocean Woo Popup: by OceanWP – 2.1.0<br>Site Assistant: by – 1.0.0 Dropin Plugins ()<br><br>maintenance.php: maintenance.php<br>object-cache.php: LiteSpeed Cache - Object Cache (Drop-in) Must Use Plugins (2)<br><br>am-bundle.php: by –<br>WP Password bcrypt: by Roots – 1.1.0 Settings<br><br>Legacy API Enabled: –<br>Force SSL: ✔<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ✔<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: ✔<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 521 B WC Pages<br><br>Shop base: #10 - /<br>Cart: #11 - /cart/ - Contains the woocommerce/cart block<br>Checkout: #400 - /checkout-2/ - Contains the [woocommerce_checkout] shortcode<br>My account: ❌ Page ID is set<br>but the page does not exist<br><br>Terms and conditions: #468 - /terms-and-conditions/ Theme<br><br>Name: OceanWP<br>Version: 4.0.4 (update to version 4.0.5 is available)<br>Author URL: https://oceanwp.org/about-oceanwp/<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>Theme type: Classic theme<br>WooCommerce Support: ✔ Templates<br><br>Overrides: oceanwp/woocommerce/cart/mini-cart.php<br>oceanwp/woocommerce/content-single-product.php<br>oceanwp/woocommerce/emails/admin-new-order.php<br>oceanwp/woocommerce/emails/customer-completed-order.php<br>oceanwp/woocommerce/loop/loop-start.php<br>oceanwp/woocommerce/single-product/product-image.php<br>oceanwp/woocommerce/single-product/title.php WooPayments<br><br>Version: 8.9.1<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 240391633<br>Account ID: acct_1QdGeBC0cjgL1sSN<br>Payment Gateway: Enabled<br>Test Mode: Disabled<br>Enabled APMs: card<br>WooPay: Not eligible<br>Apple Pay / Google Pay: Enabled (cart,checkout,product)<br>Fraud Protection Level: basic<br>Multi-currency: Disabled<br>Auth and Capture: Disabled<br>Documents: Disabled<br>Logging: Disabled MailPoet<br><br>Sending Method: MailPoet<br>Send all site's emails with: Default WordPress sending method<br>Task Scheduler method: Action Scheduler<br>Cron ping URL: https://shop.pacificlight.ca?mailpoet_router&endpoint=cron_daemon&action=ping WooCommerce PayPal Payments<br><br>Onboarded: ✔<br>Shop country code: CA<br>WooCommerce currency supported: ✔<br>Advanced Card Processing available in country: ✔<br>Pay Later messaging available in country: –<br>Webhook status: ✔<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: ✔<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled<br>PayPal Shipping Callback: –<br>Apple Pay: –<br>Google Pay: –<br>Fastlane: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>add-to-cart-with-options-stepper-layout<br>blockified-add-to-cart<br><br>Daily Cron: ✔ Next scheduled: 2025-02-12 13:23:55 -08:00<br>Options: ✔<br>Notes: 77<br>Onboarding: skipped Action Scheduler<br><br>Canceled: 3<br>Oldest: 2025-01-19 22:00:29 +0000<br>Newest: 2025-02-06 15:59:04 +0000<br><br>Complete: 2,412<br>Oldest: 2025-01-12 20:57:05 +0000<br>Newest: 2025-02-12 19:31:57 +0000<br><br>Failed: 39<br>Oldest: 2024-12-18 13:36:03 +0000<br>Newest: 2025-02-02 14:57:08 +0000<br><br>Pending: 6<br>Oldest: 2025-02-12 19:32:42 +0000<br>Newest: 2025-02-14 16:57:11 +0000 Status report information<br><br>Generated at: 2025-02-12 11:32:49 -08:00<br>