Replies: 0

I am trying to create an input mask for the phone number field in woo. Can someone help out w this?

Replies: 0

Hi,

For now when I choose the ‘deliver to another address’ option, the phone number is not shown.

Is there any way to add phone number field?

Please let me know.

Thank you.

Replies: 1

Hello Support,

so I guess after the last upadate (to 3.5.1) the automatic e-mail after a completed payment process stopped working. Right now the customer does not get an email notification with the invoice and the order information (incl. download link to downloadable products).

Even though I am not sure, I assume that the last update broke that function, since it was still working around one week ago.

WooCommerce -> Settings -> Emails: Every setting except “Customer invoice / Order details” is “checked”. Only “Customer invoice / Order details” shows a grey right sided arrow. In contrast to the other options “Customer invoice / Order details” does not show me a checkbox to activate that function.

How do I enable that function again?

With best regards
ruphusroger

### WordPress Environment ###

Home URL: https://www.gunbot-settings.com
Site URL: https://www.gunbot-settings.com
WC Version: 3.5.1
Log Directory Writable: ✔
WP Version: 4.9.8
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.0.32 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.60.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.7.24
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.5.1
WC Database Prefix: wpgs_
Total Database Size: 13.01MB
Database Data Size: 9.22MB
Database Index Size: 3.79MB
wpgs_woocommerce_sessions: Data: 0.84MB + Index: 0.05MB
wpgs_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
wpgs_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
wpgs_woocommerce_downloadable_product_permissions: Data: 0.01MB + Index: 0.01MB
wpgs_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
wpgs_woocommerce_order_itemmeta: Data: 0.03MB + Index: 0.02MB
wpgs_woocommerce_tax_rates: Data: 0.01MB + Index: 0.01MB
wpgs_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wpgs_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wpgs_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
wpgs_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wpgs_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wpgs_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
wpgs_woocommerce_log: Data: 0.00MB + Index: 0.00MB
wpgs_cfs_contacts: Data: 0.00MB + Index: 0.00MB
wpgs_cfs_countries: Data: 0.01MB + Index: 0.00MB
wpgs_cfs_forms: Data: 0.13MB + Index: 0.00MB
wpgs_cfs_membership_presets: Data: 0.00MB + Index: 0.00MB
wpgs_cfs_statistics: Data: 0.00MB + Index: 0.00MB
wpgs_commentmeta: Data: 0.00MB + Index: 0.00MB
wpgs_comments: Data: 0.01MB + Index: 0.01MB
wpgs_failed_jobs: Data: 0.00MB + Index: 0.00MB
wpgs_links: Data: 0.00MB + Index: 0.00MB
wpgs_mailchimp_carts: Data: 0.00MB + Index: 0.00MB
wpgs_options: Data: 0.96MB + Index: 0.07MB
wpgs_postmeta: Data: 6.05MB + Index: 2.76MB
wpgs_posts: Data: 0.70MB + Index: 0.19MB
wpgs_queue: Data: 0.00MB + Index: 0.00MB
wpgs_termmeta: Data: 0.01MB + Index: 0.02MB
wpgs_terms: Data: 0.00MB + Index: 0.02MB
wpgs_term_relationships: Data: 0.26MB + Index: 0.58MB
wpgs_term_taxonomy: Data: 0.01MB + Index: 0.01MB
wpgs_UPCP_Catalogues: Data: 0.00MB + Index: 0.00MB
wpgs_UPCP_Catalogue_Items: Data: 0.00MB + Index: 0.00MB
wpgs_UPCP_Categories: Data: 0.00MB + Index: 0.00MB
wpgs_UPCP_Custom_Fields: Data: 0.00MB + Index: 0.00MB
wpgs_UPCP_Fields_Meta: Data: 0.00MB + Index: 0.00MB
wpgs_UPCP_Items: Data: 0.00MB + Index: 0.00MB
wpgs_UPCP_Item_Images: Data: 0.00MB + Index: 0.00MB
wpgs_UPCP_SubCategories: Data: 0.00MB + Index: 0.00MB
wpgs_UPCP_Tagged_Items: Data: 0.00MB + Index: 0.00MB
wpgs_UPCP_Tags: Data: 0.00MB + Index: 0.00MB
wpgs_UPCP_Tag_Groups: Data: 0.00MB + Index: 0.00MB
wpgs_UPCP_Videos: Data: 0.00MB + Index: 0.00MB
wpgs_usermeta: Data: 0.19MB + Index: 0.02MB
wpgs_users: Data: 0.00MB + Index: 0.01MB
wpgs_wc_download_log: Data: 0.00MB + Index: 0.01MB
wpgs_wc_webhooks: Data: 0.00MB + Index: 0.00MB
wpgs_wpgdprc_consents: Data: 0.00MB + Index: 0.00MB

### Post Type Counts ###

attachment: 187
customize_changeset: 23
nav_menu_item: 16
page: 14
post: 2
product: 283
revision: 62
shop_coupon: 4
shop_order: 22
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (10) ###

Contact Form 7: by Takayuki Miyoshi – 5.0.5
GDPR Cookie Consent: by WebToffee – 1.7.0
Enhanced E-commerce for Woocommerce store: by Tatvic – 2.1.4
Mailchimp for WooCommerce: by Mailchimp – 2.1.11 – Not tested with the active version of WooCommerce
MyCryptoCheckout: by edward_plainview – 2.25
Woo Checkout for Digital Goods: by Multidots – 2.3
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.5
Woocommerce Products Per Page: by Jeroen Sormani – 1.2.6 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.5.1
WP GDPR Compliance: by Van Ons – 1.4.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /account/
Terms and conditions: #11 - /terms/

### Theme ###

Name: Storefront
Version: 2.3.5
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

Replies: 0

unable to change category placeholder images I can inspect and locate the html with the google developer tool from my website but I don’t know how to save the changes and where to add the changes in the storefront theme there is no index.html file everything is in php please help

Replies: 0

I’ve seen this issue posted in this forum and on other websites,

…at some point when upgrading to woocommerce 3 my product gallery images
stop showing.

things to know about my website:

— I do have a custom theme, I reworked an html website template and created a basic wordpress theme.

— from the previous versions of woocommerce I added woocommerce.php to my theme file to help style the product page (and it worked well, my product images did show at that time).

what I’ve tried to do to resolve the issue:

— From what I’ve read in support I needed to add theme support to my functions.php file, which I’ve done, and added additional css in my style.css file (css for product gallery image and product gallery trigger and product gallery flex control, etc…) please see code below.

— then I tried updating files in my theme folder following woocommerce documentation – I removed the woocommerce.php file and added a directory woocommerce/content-single-product.php (I copied the contents of content-single-product.php from my plugins/woocommerce files and added a bit of html for custom styling)

— I’ve disabled all script files and I’ve disabled all plugins and still nothing has worked to resolve the issue.

— I see through page inspector tools that my product images are loading on the page, but I can’t see what the conflict is from there.

any assistance would be greatly appreciated!
_Cindy

sample page with issues

add_action( 'after_setup_theme', 'bctheme_setup' );

function bctheme_setup() {
add_theme_support( 'wc-product-gallery-zoom' );
add_theme_support( 'wc-product-gallery-lightbox' );
add_theme_support( 'wc-product-gallery-slider' );
}

and then I added css to my style sheet:

.woocommerce-product-gallery {
position: relative;
margin-bottom: 3em
}

.woocommerce-product-gallery figure {
margin: 0
}

.woocommerce-product-gallery .woocommerce-product-gallery__image:nth-child(n+2) {
width: 25%;
display: inline-block
}

.woocommerce-product-gallery .flex-control-thumbs li {
list-style: none;
float: left;
cursor: pointer
}

.woocommerce-product-gallery .flex-control-thumbs img {
opacity: .5
}

.woocommerce-product-gallery .flex-control-thumbs img.flex-active,.woocommerce-product-gallery .flex-control-thumbs img:hover {
opacity: 1
}

.woocommerce-product-gallery img {
display: block
}

.woocommerce-product-gallery--columns-3 .flex-control-thumbs li {
width: 33.3333%
}

.woocommerce-product-gallery--columns-4 .flex-control-thumbs li {
width: 25%
}

.woocommerce-product-gallery--columns-5 .flex-control-thumbs li {
width: 20%
}

.woocommerce-product-gallery__trigger {
position: absolute;
top: 1em;
right: 1em;
z-index: 99;
}

a.woocommerce-product-gallery__trigger {
text-decoration: none;
}

.single-product div.product .woocommerce-product-gallery .woocommerce-product-gallery__trigger {
position: absolute;
top: .875em;
right: .875em;
display: block;
height: 2em;
width: 2em;
border-radius: 3px;
z-index: 99;
text-align: center;
text-indent: -999px;
overflow: hidden;
}

.single-product div.product .woocommerce-product-gallery .woocommerce-product-gallery__trigger {
background-color: #169fda;
color: #ffffff;
}

.single-product div.product .woocommerce-product-gallery .woocommerce-product-gallery__trigger:hover {
background-color: #1781ae;
border-color: #1781ae;
color: #ffffff;
}

.single-product div.product .woocommerce-product-gallery .woocommerce-product-gallery__trigger:before {
font: normal normal normal 1em/1 FontAwesome;
font-size: inherit;
text-rendering: auto;
-webkit-font-smoothing: antialiased;
-moz-osx-font-smoothing: grayscale;
display: block;
content: "\f00e";
line-height: 2;
text-indent: 0;
}

Replies: 0

I’m trying to use the shortcodes on the homepage to display items.

[products limit="8" columns="4" orderby="date" order="desc" visibility="featured"]

Problem is it’s not using the same layout as the shop page uses because the classes are different.

Shop page layouts use this:

<ul class="products columns-3">
<li class="product-category product first">
</li>
........
</ul>

But when I use a shortcode it uses:

<div class="woocommerce columns-4 "><ul class="products columns-4">
<li class="post-651 product type-product status-publish has-post-thumbnail product_cat-coin-purses-wallets-id-holders product_cat-cambodia-recycled-tire-products first instock featured taxable shipping-taxable purchasable product-type-simple">
</li>
........
</ul></div>

Can I use shortcodes to use the StoreFront layout with the shortcodes?

Replies: 0

Hi,
I have a variations table set up on a product page.
It works well the only thing is I need to align the variation description with the price & add to cart.
When i select the description is shows as a ‘p’ element and any changes i make affects all the other ‘p’ elements.
Is there any way I can just change these two words and not the whole page?
Thank you for any advice.

Replies: 0

Using Mix & Match, I’m trying to display a bedroom set in a furniture store with a fixed price to buy the whole six-piece set.

I also want to display each component in that set and have the price show plus the option to include it or exclude it from the main set.

Viewers should be able to either buy the whole set or one or two components.

I’ve tried Product Bundles, Composites and Mix & Match but all three are impossible. Either the overall price increases whenever a component is selected or it’s fixed and the buyer has to pay the full price for a small component.

Here’s a link to an older non-Woocommerce site that shows exactly what I want. http://www.nothinfancy.ca/index.php?showmedetail=2&readme=11&editordisplay=&image=thumbnailpix2/2180A!3.jpg&baseimage=thumbnailpix2/2180A!3.jpg&i=5&m=5&mm=5&thecount=24

Replies: 2

I’m trying to insert conversion tracking code on the “Thank you” (order-received) page displayed once someone successfully checks out in my WooCommerce store.

I need to insert the code based on what product(s) has been ordered.

So, basically:

• If someone orders book 1, I need {book-1-pixel-code} inserted on the thank you page.
• If someone orders book 2, I need {book-2-pixel-code} inserted on the thank you page.
• If someone orders book 3, I need {book-3-pixel-code} inserted on the thank you page.
• If someone orders book 1, book 2, and book 3, I need {book-1-pixel-code}, {book-2-pixel-code}, and {book-3-pixel-code} inserted into the thank you page.

I have been searching for ways to do this without a custom script but have yet to find any solutions…any insight or possibilities to get this achieved would be greatly appreciated!

Replies: 0

Even though we have WC 3.5.1, WP 4.9.8, 2017 theme, and all plugins but WC disabled, we are experiencing the issue of variations being reset to default as described in:
https://wordpress.org/support/topic/woocommerce-3-2-4-product-variations-do-not-save-variations-revert-to-default/

I have followed the guidance of: https://docs.woocommerce.com/document/problems-with-large-amounts-of-data-not-saving-variations-rates-etc
to no change in the intermittent reset of variations.

The attribute used for the variations has 1868 terms in it, however only 2-20 are used on any product, does the number of terms size possibly have anything to do with the reset to default issue?

As a test I created a new product and added both local and global attributes for variations. The global ones are intermittently getting reset while the local ones are not. If the attributes are not shared between products, is there any value/reason I should use global attributes for variations?

Thanks for your help on this question.

• This topic was modified 2 minutes ago by vr250.
• This topic was modified 1 minute ago by vr250.

Replies: 0

Is there an article or can someone tell me how to authenticate apple pay? I already installed stripe and understand how to activate the Apple Pay option, but I believe I need to register my site with Apple in some way. Can someone please explain the final set up of this for me?

Many thanks in advance.

Replies: 0

Are there any page templates that I can use for a fully fledged out Woocommerce page hosted on a different WordPress theme. The theme I am using is FWRD and I am looking to see if there are some basic page templates for Woo that I can use for just the Web Store page as opposed to building out a separate Woo install.

Any advice or insights are appreciated.. Short of a streamlined page, would it just be more efficient to do a multisite network and create a standalone Woo store?

Replies: 0

Hi,
I encountered a problem after updating WC 3.5.1.
When the product has 3 variations, the problem below occurs. There was no problem like this on WC 3.4.7.
In the admin Edit Order page, a variation has been added automatically every when I push Edit order [update] button like below. Please help me.

Edit order page
===================
Item
——————-
Item-name
Variation ID: 1234
Variation1 ABC
Variation2 DEF
Variation3 GHI
===================
|
V
push [Update] button
|
V
===================
Item
——————-
Item-name
Variation ID: 1234
Variation1 ABC
Variation2 DEF
Variation3 GHI
Variation1 ABC <— added first variation
===================
|
V
push [Update] button
|
V
===================
Item
——————-
Item-name
Variation ID: 1234
Variation1 ABC
Variation2 DEF
Variation3 GHI
Variation1 ABC
Variation1 ABC <— added
===================
|
V
push [Update] button
|
V
===================
Item
——————-
Item-name
Variation ID: 1234
Variation1 ABC
Variation2 DEF
Variation3 GHI
Variation1 ABC
Variation1 ABC
Variation1 ABC <— added
===================

Thank you,

Replies: 0

@pidzejj posted this up in the generic wordpress issue forum, but looks like he hasn’t done it here yet. I have the same issue…so I’m going to re-post for him.

Hello. I have such a problem with woocommerce plugin. Since last upgrade of woocommerce to last version I can see “×” instad “x” in dimension section in variant product. So I can see for ex. “&15times;15×15cm” instead “15 x 15 x 15cm”.

Official support recommends me to disable every plugin (try to plugin conflict) and activate storefront theme. I trie both of theese solvings and still no success (this means that problem could be in original woocommerce plugin). You can watch screenshot of this issue here: https://www.designbydenisa.cz/wp-content/uploads/2018/11/issue.jpg

Replies: 0

Hi,
Since last update of WooCommerce, I notice a issue in the form when I’m adding new attributes to a product.

When I select attributes and then I save changes, the input change for a select list.

Adding attributes: https://snag.gy/od2T0G.jpg
After saved changes: https://snag.gy/bHpw06.jpg

Sometimes seems that attributes don’t saved at all.

I will appreciate any help you can provide.
Thanks.

Best Regards,
Ana.

Replies: 0

It has happened a couple of times now that a customer bought the last item of a product that we have in stock and after they get my confirmation email with the link to pay via Paypal instead of being forwarded to their website to pay they get an error message from my website saying that they can’t pay for the order, because the item is out of stock. So far every customer has let me know so I was able to send them an invoice directly through Paypal, but it’s a bit annoying nevertheless.

I have no clue where to even start looking for a solution. I would appreciate any help.

I am using the latest versions of WooCommerce, WordPress and WooCommerce PayPal Checkout Gateway.

Thanks,
Jenny

Replies: 1

My client has a wordpress website that uses Woocommerce for selling their products. Some of the error codes I keep seeing on a repeated basis is “version 2.5.0 is out of date. The core version is 3.5.0” or similar. I am trying to update their php coding to php7 thru cPanel. If I am to get to their cPanel, will I be able to update the WooCommerce thru the normal plugin update or do I have to re-download the plugin?

Please advise

Replies: 0

I’ve about 150 trashed products in the website and i want to be able to edit it while it is in the trash before i restore it.

is this way to do that?
thnx

Replies: 0

Hello,
I started to upload some product via woocomerce with the duplicate function having to change only title and photo and not the description, at some point I gave error and I can not solve, I write the error:

Fatal error: Uncaught Error: Call to a member function get_id() on boolean in /home/rindway5/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-duplicate-product.php:121 Stack trace: #0 /home/rindway5/public_html/wp-includes/class-wp-hook.php(286): WC_Admin_Duplicate_Product->duplicate_product_action(”) #1 /home/rindway5/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #2 /home/rindway5/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /home/rindway5/public_html/wp-admin/admin.php(362): do_action(‘admin_action_du…’) #4 /home/rindway5/public_html/wp-admin/edit.php(10): require_once(‘/home/rindway5/…’) #5 {main} thrown in /home/rindway5/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-duplicate-product.php on line 121

Replies: 0

After the update I am no longer able to increase or decrease line items on products in orders. I am not even able to select the individual items. I am able to adjust the price, quantity etc… but the option to adjust the inventory is now gone.

Is this a change in the software? Are others having this issue? Can it be fixed?

Thank you