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Sales Tax added to out of state customers (rarely)

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Replies: 0

Sales Tax Randomly Added
I have a site that has been up for years and I keep everything updated. Recently there have been a few orders where sales tax was added to an out-of-state order when there should have been no sales tax. I only tax customers in AZ.

If I go to the site and make an order with the same address in a previous order that was in error and enter the person’s same address it does not add sales tax to the order and I can not replicate the issue. Seems to working as it should.

The business is in AZ and only charges sales tax for AZ residents. We sell to many states and it seems that the few times the sales tax was added in error were only to a few addresses in California. This just recently started on only a few orders.

Any tips on how to troubleshoot or maybe I can add something that always prevents sales tax being added to any order with a California address?

Oh one other detail that shouldn’t have any effect but the only thing that has changed in a few years is that I changed many of the products from variable to simple products. There are a lot of options so I started using addons for the options.

Thanks!

  • This topic was modified 3 hours, 29 minutes ago by virtualgeorge.

Comprehensive List of CSS to change default colors

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Is there a comprehensive list of CSS hooks to change default colors? I would expect it to be a long list like this so that I can change the default blue (etc) to something by changing ONE spot.


input[type="text"],
input[type="password"],
input[type="email"],
input[type="url"],
textarea,
.entry-content table,
.comment-content table,
.entry-content td,
.comment-content td,
hr {
  border-color: #ccc;
}
  • This topic was modified 3 hours, 8 minutes ago by graftedin.

Store notice body class is added even if the user has dismissed the notice

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When the store notice is enabled, the <body> tag gets a class. This class is still assigned when a user has dismissed the notice.

Some themes may depend on that body tag to account for various offsets related to showing the notice. This can create display issues for users who have dismissed the notice. Space may be allocated for the notice, but it isn’t ultimately rendered.

Linked page has the dismiss button hidden until we come up with a solution for this. You can use your inspector to find the dismiss button, show it, and click it to demonstrate the issue with this specific theme (I’ve opened a ticket with them as well).

I think the body class should be removed if the user has the cookie that gets set when the notice is dismissed.


### WordPress Environment ###

WordPress address (URL): https://runhubnw.com/wp
Site address (URL): https://runhubnw.com
WC Version: 3.8.1
REST API Version: ✔ 1.0.2
Log Directory Writable: ✔
WP Version: ❌ 5.3 - There is a newer version of WordPress available (5.3.2)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: nginx/1.17.3
PHP Version: 7.3.9-1+ubuntu18.04.1+deb.sury.org+1
PHP Post Max Size: 12 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1c

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.18-MariaDB-1:10.3.18+maria~xenial-log
Max Upload Size: 12 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.8.1
WC Database Prefix: wp_
MaxMind GeoIP Database: ✔
Total Database Size: 90.46MB
Database Data Size: 80.57MB
Database Index Size: 9.89MB
wp_woocommerce_sessions: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.19MB + Index: 0.04MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_aryo_activity_log: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_as3cf_items: Data: 0.22MB + Index: 0.41MB + Engine InnoDB
wp_bookly_appointments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_bookly_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bookly_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bookly_customer_appointments: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_bookly_holidays: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bookly_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bookly_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bookly_payments: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_bookly_schedule_item_breaks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bookly_sent_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_bookly_series: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bookly_services: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bookly_shop: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_bookly_staff: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bookly_staff_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bookly_staff_preference_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_bookly_staff_schedule_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bookly_staff_services: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_bookly_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bookly_sub_services: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
wp_csp3_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_gf_entry_meta: Data: 0.20MB + Index: 0.09MB + Engine InnoDB
wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_distributed_storage: Data: 2.16MB + Index: 0.00MB + Engine MyISAM
wp_itsec_fingerprints: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_geolocation_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_lockouts: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_itsec_logs: Data: 51.14MB + Index: 2.25MB + Engine MyISAM
wp_itsec_temp: Data: 0.08MB + Index: 0.10MB + Engine MyISAM
wp_iwp_backup_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_iwp_processed_iterator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_layerslider: Data: 0.15MB + Index: 0.00MB + Engine MyISAM
wp_layerslider_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 3.94MB + Index: 0.12MB + Engine MyISAM
wp_postmeta: Data: 12.55MB + Index: 1.42MB + Engine MyISAM
wp_posts: Data: 7.26MB + Index: 0.27MB + Engine MyISAM
wp_redirection_404: Data: 1.02MB + Index: 4.19MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_css_bkp: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.12MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides_bkp: Data: 0.12MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
wp_term_relationships: Data: 0.05MB + Index: 0.10MB + Engine MyISAM
wp_term_taxonomy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_usermeta: Data: 0.10MB + Index: 0.05MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.05MB + Index: 0.02MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (34) ###

InfiniteWP - Client: by Revmakx – 1.9.4.4
Gravity Forms: by rocketgenius – 2.4.15
Map List Pro: by SmartRedFox – 3.12.11
Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.18.0
Advanced Custom Fields PRO: by Elliot Condon – 5.8.7
WP Offload Media: by Delicious Brains – 2.3.1
Anti-spam: by webvitaly – 5.5
Activity Log: by Activity Log Team – 2.5.2
Bookly Pro (Add-on): by Bookly – 2.1
Bookly: by Bookly – 17.6
Enjoy Plugin for Instagram: by Mediabeta Srl – 4.0.7
Envato Market: by Envato – 2.0.3
The Events Calendar PRO: by Modern Tribe
Inc. – 4.7.10

GA Google Analytics: by Jeff Starr – 20191109
WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.5
MC4WP: Mailchimp for WordPress: by ibericode – 4.7.2
Mailgun: by Mailgun – 1.7.1
Redirection: by John Godley – 4.5.1
Redis Object Cache: by Till Krüss – 1.5.5
Slider Revolution: by ThemePunch – 6.1.0
Run Hub NW: by Sterner Stuff Design –
The Events Calendar: by Modern Tribe
Inc. – 4.9.12

Compress JPEG & PNG images: by TinyPNG – 3.2.0
Two Factor: by Plugin Contributors – 0.4.7
UpSolution Core: by UpSolution – 6.8
WooCommerce PayPal Powered by Braintree Gateway: by WooCommerce – 2.3.3 – 2.3.5 is available
WooCommerce Name Your Price: by Kathy Darling – 2.11.1 – 2.11.4 is available
WooCommerce: by Automattic – 3.8.1
Yoast SEO: by Team Yoast – 12.6.2
WP fail2ban: by Charles Lecklider – 4.2.7.1
WP Fastest Cache: by Emre Vona – 0.9.0.0
WP Migrate DB Pro CLI: by Delicious Brains – 1.3.5
WP Migrate DB Pro Media Files: by Delicious Brains – 1.4.14
WP Migrate DB Pro: by Delicious Brains – 1.9.8

### Inactive Plugins (0) ###

### Must Use Plugins (4) ###

Bedrock Autoloader: by Roots – 1.0.0
Disallow Indexing: by Roots – 1.0.0
InfiniteWP - Client Loader: by Revmakx –
Register Theme Directory: by Roots – 1.0.0

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #21756 - /shop/
Cart: #22333 - /cart/
Checkout: #22334 - /checkout/
My account: #22335 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Impreza Child
Version: 1.0
Author URL: http://us-themes.com/
Child Theme: ✔
Parent Theme Name: Impreza
Parent Theme Version: 6.8
Parent Theme Author URL: http://us-themes.com/
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Braintree (Credit Card) ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

### Braintree (PayPal) ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

### Action Scheduler ###

Complete: 0
Oldest: –
Newest: –

Pending: 0
Oldest: –
Newest: –

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Can’t change Default Sorting

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Hi
I now that, display tab is moved to Appearance > Customize > Woocommerce, sorting options can manage from customize > WooCommerce > Product Catalog.

BUT how to disable it, so i can sorting my self only backend (products list)

Products, Published, kategory, filtrer – dosent work, every time i have made one sorting, f. eks. “NEW Wines” and sorting f. eks. “African Wines” – then it resorting “New Wines” (automatic) what is Wrong…..????

(have tryed drag&drop – dosent work …!!!

Regards AppWeb
Denmark

  • This topic was modified 1 hour, 21 minutes ago by APPWEB.

need help moving product sku on single product page

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Replies: 0

See attached image for reference. https://imgur.com/nlEZzLU

I am building a woocommerce website for a client and i am trying to move the product sku from its current location (blue arrows) to just underneath the product title (red arrows).

I am having trouble achieving this, any help would be greatly appreciated. Thanks.

Attributes display

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Replies: 0

Hi,

We have just imported products from Magento to WooCommerce, all has gone well 🙂

But we have many ‘product Attributes’ within Magento, which have been imported as ‘Attributes’ into WooCommerce. But in Magento they are two different groups of Attributes

see here: https://www.screencast.com/t/8CWcs3aZnEo

Whereas in WooCommerce there seems to be just one form of Attribute, so I have just a long list: https://www.screencast.com/t/Aobj2q1mo under ‘Additional Information.

Would it be possible to split those Attributes into two groups?

Shopping cart

Allow Admin to add an out of stock product to a cart?

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Replies: 1

Can anyone think of a way to allow an override of Out of Stock product so that an admin could add a product to a customer’s cart, even if inventory shows it as out of stock? The reason for this is that we may sometimes have a VIP customer ask for a product and we search our warehouse trying to find one that for whatever reason wasn’t included in the inventory.

Currently using User Switching plugin that allows us to access a customer account.


update error WooCommerce Memberships

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Replies: 6

I tried WooCommerce Memberships update to 1.16.3.
But it is impossible.
I checked detail at ‘see detail of version 1.16.3’.
Sorry my language is japanese, so this english is maybe different.

I can see warning error as below.

Warning: Illegal string offset ‘display_name’ in ******/wp-admin/includes/plugin-install.php on line 771

Warning: Illegal string offset ‘profile’ in ******/wp-admin/includes/plugin-install.php on line 777

Warning: Illegal string offset ‘avatar’ in ******/wp-admin/includes/plugin-install.php on line 778
h

WooCommerce Product Carousel – change button text

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Replies: 0

Hello

Please advise the code to change the ‘add to basket’ button text to ‘select’ on the WooCommerce for Gutenberg selected product carousel.

Thanks
Karen

How to generate 58×58 thumbnails for my homepage?

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Replies: 1

Hi there,
I used GTmerix to test my website and was told to serve scaled images, see the screenshot https://snipboard.io/YfnWLm.jpg

GTmetrix is suggesting you use a 58x58px version of the image since this is how it is displayed on my website, see https://snipboard.io/Lu10DE.jpg

The thumbnails are generated by WooCommerce plugin for their widgets.

How to generate 58×58 thumbnails for my homepage, and keep the original images for the product detail pages only?

Change product price and Tax/total

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Replies: 1

Hello

I need help with changing the format of my CART area.

Ive included an image HERE for your reference.

Im attempting to display my products pricing INCLUDING GST and at the same time have the total and tax in the cart displayed on separate lines.

The products have the Tax included within the shop but not in the cart. When I included the product tax in cart, the total displays like this $265.00(inc TAX)

To have it display like this Total: $265.00
Tax: $26.50
You need to exclude tax from the product in cart/checkout….which I dont want to do.

Ive already modified .PHP for checkout.

My question is, which .PHP file would I need to change and what lines to display products including tax in the catt and have the total and tax on seperate lines within the cart.

Thanks

How to edit User roles

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Replies: 1

Hi all
Ive set up a Shop Manager user role for my client. Ive also installed the User Role Editor plugin for more granular control, but I cant see anywhere to disable a few of the left hand side navigation items. For example, how do I hide the Woocommerce>Extensions menu item?
Thanks

Multi spend discount

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Replies: 1

We would like to offer multi spend discounts, so if a customer spends over a certain amount they get a % off.

Is there a free extension to do this or is teh setting available in Woocommerce?

Thanks

Follow up customer emails encouraging to complete order

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Replies: 1

I would like to have the facility that if a customer visits the site and doesn’t buy on the initial occasion that they are followed up with an email or promotional email enticing them to buy or complete order.

Perhaps the Woocommerce Mailchimp plugin can do this? (Although I notice the Woocommerce Mailchimp has very bad reviews.)

Thanks


Product Addons not work when insert info

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Replies: 1

Hi everyone, I will contact you to try to solve this last problem that haunts this site that I am creating.
How come when I add the url inside the bar that I entered below the quantity (it is a plug-in of product add-ons) does not appear in the cart… .also with other product addons it goes exactly like this, which option should I use for the customer to enter these additional mandatory options at the point of purchase? thanks!

Paid Date and Created Date in Order details

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Replies: 1

Hello,

I have a case that requires your support. So I tried to export orders from December 18 to 19, but I found that one order from December 18 was missing due to the payment date being December 17. Why is the payment date not the same day the order was made?

Image: https://puu.sh/ERtc7/f3d44e5c7c.png

Regards,

  • This topic was modified 1 hour, 58 minutes ago by gvnsilv3r.

How to align “Add to cart” and “Select Option” Buttons on Shop page

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Replies: 0

I have variable and single products on my website. How do i align “add to cart” and Select Option” on shop page?

Unable to edit Woocommerce emails models

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Replies: 0

Hi,

I am not a developer, but I have some basics.
6 months back, I edited the text of my Woocommerce order notifications email. I am quite sure I edited a model. I am unable to find a way to edit the emails again.
In Woocommerce/settings, I have a message saying that the template has been overriden by my theme.
When I look at the templates in my theme/woocommerce/templates, I cannot find anything to change in my emails, I am a bit lost. I can only find text in English (my email text is in French).

I know that I am not looking at the right place, but after 2 hours of looking everywhere, I give up and ask for some kind help 🙂

Thanks a lot in advance !

Permalinks

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Replies: 1

Hello Community,
As soon as woocommerce is activated, the permalinks will change from https://www.xyz.com to https://www.xyz/?v=3a52f3c22ed6. As soon as I deactivate woocommerce the permalink works? It would be very kind of you to help me.

Many thanks in advance!

kind regards
Nina

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