Replies: 3

Dear Support

If I klick on the WordPress Dashboard forgot password link it leads to the WooCommerce password reset page. https://www.schoeb-events.ch/mein-konto/passwort-vergessen/ Is there a way to lead it to the WordPress admin password reset? I need to keep these two things separate.

Thank you very much for your help in advance.

Best regards

Beatrice

Replies: 1

Hi,

When I or clients try to order on my website, during the checkout part, when payment is selected and the transaction validated, an empty red error strip appears at the top of the order page (<div class=”woocommerce-error”> ::after </div>).
Nevertheless, the transaction still gets through (be it with credit card, check or wire transfer). The big problem is that neither the clients nor the shop owner recieves confirmation emails or ends up on the confirmation page, although the validated order appears in the woocommerce panel with all the right details.
How can I troubleshoot this?

I have screenshots of the whole process if needed or can give more information
Thank you for your help

• This topic was modified 2 hours, 11 minutes ago by erminiadev.
• This topic was modified 2 hours, 9 minutes ago by erminiadev.

Replies: 1

Hello,

I see that some of my category pages are showing related products which are not related (they are in different categories).

For example:
1. This product is in jewelry, but Art is showing in related products: https://snipboard.io/qhSEkr.jpg

2. This product is in jewelry, but Art & Homeware is showing in related products: https://snipboard.io/faJCQF.jpg

How can I fix this?

Best,
Chris

Replies: 1

Hello,

I have a vendor which has 14 products in their shop.
However, in one of their product pages, it only shows 6 products: https://snipboard.io/6ujJRS.jpg

How can I get all their 14 products to show as a carousel under “More products”?

Best,
Chris

Replies: 0

I need little help please. I have finished my website 90% and now i am stuck with this little thing where I want to change product pricing color to white because my page background color is black and product pricing font color is also black.

Can anyone help me with any additional CSS?

I tired below CSS code but it is not working on the page:

/* Change product price color | CM 5181738-zen */

li.product .price
{
color: #ffffff;
}

Really looking forward for some help.

Replies: 0

Hello,

I have 2 separate categories.

Jar Candles
> Black Jar
> Golden Jar
> Clear Jar

Second Category

Scents
> Floral
> Fruity
> Earthy
> Sweet

So, I created a product under Black Jar (Primary Category) and also add that product to, let’s say another subcategory “Earthy”.

When I go to the final product page, the breadcrumbs show Home>Scents>Earthy even though the primary Category is “Black Jar”.

How can I fix this?

Replies: 0

I have a woocommerce store and I am building a plugin that will share some of the same data for product variations.

My plugin will list some of the product variation fields for all product variations and I need to know the best way to manage these fields (some of them custom variation fields) ie. CRUD via my plugin eg. For example: **SKU, price, stock, Conditionnement and Sachet** (The last two fields are the custom fields)

So I have the woocommerce side of things set up and I have the plugin set up but how do I add the fields I need from woocommerce to my plugin and how do I update the meta data?

I think I may need to use the add_meta_box function to add the fields on screen but I worry about duplicating data instead of updating existing data in woocommerce.

I am not sure where to start with this. Can anyone advise?

Below is the code in my functions.php file for adding the custom fields.

/* add custom fields to product variations*/
add_action( ‘woocommerce_product_after_variable_attributes’, ‘variation_settings_fields’, 10, 3 );
add_action( ‘woocommerce_save_product_variation’, ‘save_variation_settings_fields’, 10, 2 );
add_filter( ‘woocommerce_available_variation’, ‘load_variation_settings_fields’ );

function variation_settings_fields( $loop, $variation_data, $variation ) {
woocommerce_wp_text_input(
array(
‘id’ => “conditionnement{$loop}”,
‘name’ => “conditionnement[{$loop}]”,
‘value’ => get_post_meta( $variation->ID, ‘conditionnement’, true ),
‘label’ => __( ‘Conditionnement’, ‘woocommerce’ ),
‘desc_tip’ => false,
‘wrapper_class’ => ‘form-row form-row-full’,
)
);
woocommerce_wp_text_input(
array(
‘id’ => “sachet{$loop}”,
‘name’ => “sachet[{$loop}]”,
‘value’ => get_post_meta( $variation->ID, ‘sachet’, true ),
‘label’ => __( ‘Sachet’, ‘woocommerce’ ),
‘desc_tip’ => false,
‘wrapper_class’ => ‘form-row form-row-full’,
)
);
}

function save_variation_settings_fields( $variation_id, $loop ) {
$custom_field1 = $_POST[‘conditionnement’][ $loop ];

if ( ! empty( $custom_field1 ) ) {
update_post_meta( $variation_id, ‘conditionnement’, esc_attr( $custom_field1 ));
}

$custom_field2 = $_POST[‘sachet’][ $loop ];

if ( ! empty( $custom_field2 ) ) {
update_post_meta( $variation_id, ‘sachet’, esc_attr( $custom_field2 ));
}
}

function load_variation_settings_fields( $variation ) {
$variation[‘conditionnement’] = get_post_meta( $variation[ ‘variation_id’ ], ‘conditionnement’, true );
$variation[‘sachet’] = get_post_meta( $variation[ ‘variation_id’ ], ‘sachet’, true );

return $variation;
}`

Replies: 2

Hi,

So WC now has a new admin menu in the backend. Some of the things are nice with it, but one of the things I really dislike is that WC Subscriptions is now buried under Extensions in the WC menu. Subscriptions used to have top level access.

I use Subscriptions much more than orders or anything else, but now I have to navigate through a nested menu structure just to get to it.

Can you please put WC Subscriptions back to a top level menu access, or tell me how it can be done?

Thanks,
-Norm

Replies: 1

We are making a model website for a customer.

I have created a number of products (paintings) and they have categories, but they also have attributes. These are defined globally: year of creation of the painting, artist, type of work.

The categories are origin, if they are in the current exhibition, abstract, figurative etc.. When I view a product, I see its category, and clicking the category brings me to page with all paintings for that category.

When I do the same with attributes, I get an error message saying:

OOPS! THAT PAGE CAN’T BE FOUND.
Nothing was found at this location. Try searching, or check out the links below.

It is Theme independent, since it also happens when I use the Storefront theme.

Any ideas?

Replies: 1

Hello, everyone,
I have a question about selecting variations on the product page. I would like to disable the “choose an option” voice and set the automatic selection of the first combination (size and colour) in stock on the e-commerce.
Does anyone know how to do this?

Replies: 2

Hi, owner wants to see type of credit card used (i.e. VISA, mastercard, AMEX etc) in the new order email notifications

Here’s what I have so far in my functions.php:
_________________________________________________

add_action( 'woocommerce_email_after_order_table', 'add_payment_method_to_admin_new_order', 15, 2 );

function add_payment_method_to_admin_new_order( $order, $is_admin_email ) {
  if ( $is_admin_email ) {
    echo '<p><strong>Credit Card Type:</strong> ' . $order->WHAT GOES HERE???. '</p>';
  }
}

Thank you!

Replies: 0

Hello there

Few months ago I created a store with woocommerce and I have an issue that still haven’t found any solution and still not sure what is causing this issue.

I have multiple categories with many products in each category. Every now and then these products disappear for no reason. They are public but they don’t show up in category or on search bar.

After many hours of research I have only found that the only way to make those product appear in the category and in search, is by going on products and make them a feature products or un-featured the products if they already featured, or do any other change on those product ( I just found that fastest way was to featured or unfeatured them)

If I do that , it’s like make the database or the products to wake up and show up again on the store. The point here is that when this happens and products deseappear , I have to make a change on the product in order to make them show up, otherwise products will stay hided.

I’m not sure what is causing this issue but I have a thought which I haven’t check it yet. I think that this happens whenever there is a new woocommerce update and when I do the update and update database. but still not sure about that, I will check it on the next woocommerce update if happen again.

However the funny about this issue is that on staging site , products are not disappered from categories and in general staging site it seems that it hasn’t got this issue with the products. (staging is hosted on same server)

So the first question is this:

1) is anybody have faced the same issue and if yes, is there any solution?

2) Is there anybody can help me with SQL query that i can run on database table that select all the products and make them featured or make them unfeatured at once? (This will save me a lot of time, because every time this happens , I have to select products in bulk on each category and save changes, then move to next page to the same etc… it’s hard to do for 30k products.)

I will aprreciate any help.

Thanks

Replies: 0

Hello!

I have noticed that under the Status -> Scheduled Action, the woocommerce_run_product_attribute_lookup_regeneration_callback keeps failing on PHP 8.0.18.

Changing to 7.4.29 allows the callback to run and the table seems to be generated just fine.

We are using WooCommerce version 6.3.1.

Is this something that should be worked on?

The error seems to be a PHP Fatal error Uncaught TypeError: array_flip().
The whole error stack:

PHP Fatal error Uncaught TypeError: array_flip(): Argument #1 ($array) must be of type array, WP_Error given in /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/LookupDataStore.php:507

Stack trace: 
#0 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/LookupDataStore.php(507): array_flip() 

#1 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/LookupDataStore.php(426): Automattic\WooCommerce\Internal\ProductAttributesLookup\LookupDataStore->get_term_ids_by_slug_cache() 

#2 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/LookupDataStore.php(351): Automattic\WooCommerce\Internal\ProductAttributesLookup\LookupDataStore->create_data_for_variable_product() 

#3 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/LookupDataStore.php(339): Automattic\WooCommerce\Internal\ProductAttributesLookup\LookupDataStore->create_data_for() 

#4 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/DataRegenerator.php(231): Automattic\WooCommerce\Internal\ProductAttributesLookup\LookupDataStore->create_data_for_product() 

#5 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/DataRegenerator.php(176): Automattic\WooCommerce\Internal\ProductAttributesLookup\DataRegenerator->do_regeneration_step() 

#6 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/DataRegenerator.php(69): Automattic\WooCommerce\Internal\ProductAttributesLookup\DataRegenerator->run_regeneration_step_callback() 

#7 /var/www/vhosts/p..../httpdocs/wp-includes/class-wp-hook.php(307): Automattic\WooCommerce\Internal\ProductAttributesLookup\DataRegenerator->Automattic\WooCommerce\Internal\ProductAttributesLookup\{closure}() 

#8 /var/www/vhosts/p..../httpdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() 

#9 /var/www/vhosts/p..../httpdocs/wp-includes/plugin.php(522): WP_Hook->do_action() 

#10 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/packages/action-scheduler/classes/actions/ActionScheduler_Action.php(22): do_action_ref_array() 

#11 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/packages/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(65): ActionScheduler_Action->execute() 

#12 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_QueueRunner.php(162): ActionScheduler_Abstract_QueueRunner->process_action() 

#13 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_QueueRunner.php(132): ActionScheduler_QueueRunner->do_batch() 

#14 /var/www/vhosts/p..../httpdocs/wp-includes/class-wp-hook.php(307): ActionScheduler_QueueRunner->run() 

#15 /var/www/vhosts/p..../httpdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() 

#16 /var/www/vhosts/p..../httpdocs/wp-includes/plugin.php(474): WP_Hook->do_action() 

#17 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_AsyncRequest_QueueRunner.php(52): do_action() 

#18 /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/includes/libraries/wp-async-request.php(147): ActionScheduler_AsyncRequest_QueueRunner->handle() 

#19 /var/www/vhosts/p..../httpdocs/wp-includes/class-wp-hook.php(307): WP_Async_Request->maybe_handle() 

#20 /var/www/vhosts/p..../httpdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() 

#21 /var/www/vhosts/p..../httpdocs/wp-includes/plugin.php(474): WP_Hook->do_action() 

#22 /var/www/vhosts/p..../httpdocs/wp-admin/admin-ajax.php(187): do_action() 

#23 {main} thrown σε /var/www/vhosts/p..../httpdocs/wp-content/plugins/woocommerce/src/Internal/ProductAttributesLookup/LookupDataStore.php lines 507

Thank you!

• This topic was modified 7 minutes ago by Lyk.

Replies: 0

Hi good day.

I need your help.

Meta tag attribution not working
It should be the price 29.99USD but it’s reflected in meta tag attribution is 16.99USD.
<meta property="product:price:amount" content="16.99" />
Here’s the link of product page with attribution link:

https://teclabsinc.com/product/tecnu-extreme-poison-ivy-scrub/?attribute_pa_size=10oz

https://teclabsinc.com/product/tecnu-extreme-poison-ivy-scrub/?attribute_pa_size=10oz

How can I reflect the price of selected attribution in meta tag?
I unable to proceed because on my Google Merchant Center always rejected the product:
Error: Mismatched value (page crawl) [price]

Thank you in advance.

Replies: 0

Hi,

While working with WordPress/Woo on building the homepage in the editor, I am seeing that changes we make to the site, are not updating on the editor: Pages section in WooCommerce: Pages: homepage. Most of it is, but a number of changes we made to the site are showing up on the site, but not in the Editor. Is there anyway to get the pages synced so what is on the website is what is on the editor page? I cant edit parts of the homepage because they are different in some areas. I dont see any way to attach images of the issue, so I dont know how to make it clearer.

One thing, i am having an SEO team make most of the changes, and they tell it just happens sometime with the Editor, but it does not make sense since I cant make edits since what is on the website is not showing up in the editor! Could what they are doing when they edit not moving to what we see in our editor? We use the same login, so I dont know what to do.

Really appreciate any help.
SYSTEM REPORT:

### WordPress Environment ###

WordPress address (URL): https://www.yourcbdsourcenc.com
Site address (URL): https://www.yourcbdsourcenc.com
WC Version: 6.4.1
REST API Version: ✔ 6.4.1
WC Blocks Version: ✔ 7.2.2
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.3.2
Log Directory Writable: ✔
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.28
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.37-40-log
Max Upload Size: 50 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: wp_
Total Database Size: 56.17MB
Database Data Size: 36.73MB
Database Index Size: 19.44MB
wp_woocommerce_sessions: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_term_taxonomy: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
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wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
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wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
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wp_zbs_companies: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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wp_zbs_events: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_zbs_event_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_externalsources: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zbs_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_invoices: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_zbs_lineitems: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zbs_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_object_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_quotes: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_zbs_quotes_templates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_security_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_segments_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_zbs_sys_cronmanagerlogs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_sys_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_sys_email_hist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_tags_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zbs_transactions: Data: 0.02MB + Index: 0.14MB + Engine InnoDB

### Post Type Counts ###

attachment: 1177
custom_css: 3
customize_changeset: 2
nav_menu_item: 14
page: 14
post: 12
product: 257
product_variation: 708
revision: 2
shop_coupon: 1
shop_order: 15
shop_order_refund: 2
wp_block: 1
wp_global_styles: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (20) ###

Gravity Forms: by Gravity Forms – 2.6.2
Astra Bulk Edit: by Brainstorm Force – 1.2.6
Astra Widgets: by Brainstorm Force – 1.2.11
WP Engine Smart Plugin Manager: by WP Engine – 5.10.29
Custom Fonts: by Brainstorm Force – 1.3.5
Custom Adobe Fonts (Typekit): by Brainstorm Force – 1.0.18
Customizer Search: by Brainstorm Force – 1.1.6
Google Tag Manager for WordPress: by Thomas Geiger – 1.15
Jetpack: by Automattic – 10.9
Redirection: by John Godley – 5.2.3
Sidebar Manager: by Brainstorm Force – 1.1.7
Ultimate Addons for Gutenberg: by Brainstorm Force – 1.25.4
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.15
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.4
WooCommerce Shipping & Tax: by WooCommerce – 1.25.27
WooCommerce Square: by WooCommerce – 3.0.0
WooCommerce: by Automattic – 6.4.1
Yoast SEO: by Team Yoast – 18.8
WP Rocket: by WP Media – 3.11.2
Jetpack CRM: by Automattic - Jetpack CRM Team – 4.11.0

### Inactive Plugins (12) ###

Age Gate: by Phil Baker – 2.20.3
Akismet Anti-Spam: by Automattic – 4.2.3
Astra Customizer Reset: by Brainstorm Force – 1.0.5
Better Search Replace: by Delicious Brains – 1.4
eCommerce Store Optimizer: by StudioPress Team – 0.6.2
Genesis Blocks Pro: by WP Engine – 1.7.0
Import / Export Customizer Settings: by Brainstorm Force – 1.0.5
Starter Templates: by Brainstorm Force – 3.1.8
WooCommerce Payments: by Automattic – 4.1.0
WooSquare (Premium): by Wpexpertsio – 4.2
WooSquare (Premium): by Wpexpertsio – 4.0
WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.2.9

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (6) ###

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0
WP Engine Cache Plugin: by WP Engine – 1.0.9
WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
WP Engine Security Auditor: by wpengine – 1.0.10
WP Engine System: by WP Engine – 5.0.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #3604 - /shop/
Cart: #3605 - /cart/
Checkout: #3606 - /checkout/
My account: #3607 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Astra Child
Version: 1.0.0
Author URL: http://wpastra.com/about/
Child Theme: ✔
Parent Theme Name: Astra
Parent Theme Version: 3.7.10 – 3.8.0 is available
Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 6,299
Oldest: 2022-04-05 17:30:35 +0000
Newest: 2022-05-06 16:54:52 +0000

Failed: 5
Oldest: 2022-04-11 04:53:17 +0000
Newest: 2022-04-28 21:48:16 +0000

Pending: 3
Oldest: 2022-05-06 17:34:19 +0000
Newest: 2022-05-10 17:13:22 +0000

### Status report information ###

Generated at: 2022-05-06 17:28:15 +00:00

Replies: 0

Bonjour,

Je suis en train de finaliser la création de mon futur site de vente vers l’Espagne. Mais je n’arrive pas à solutionner le problème d’affichage des frais de port dans le panier. Le montant se calcule bien, mais mon client n’a pas moyen de connaitre le montant des frais de port sans l’utilisation de sa calculette.

J’ai suivi de nombreux forums sur le sujet et je ne trouve pas ma réponse. Je précise que j’ai bien :
– configuré l’adresse de ma boutique
– configuré l’adresse de livraison de mon client fictif
– désactivé tous mes plugings pour vérifier une éventuelle incompatibilité
– cliqué sur “Activer le calculateur de frais d’expédition sur la page panier” dans les options de livraison.

Pourriez-vous m’aider à régler cela ?

Vous remerciant par avance.
Nathalie?

• This topic was modified 9 hours, 21 minutes ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
• This topic was modified 31 minutes ago by James Huff.

Replies: 0

Hello all –
Recently started noticing an issue with my Woocommerce stores where the order status is not updating to “completed” once an order has shipped. I have the Woocommerce Shipment Tracking plugin installed, and my third-party fulfillment provider (Printful) returns tracking numbers via API integration. When that tracking number is received, the order status gets updated to “completed” and the relevant notification is sent to the customer. This has worked fine in the past, but seems to have stopped. The tracking information is being returned as expected, but then nothing happens. Has anyone else noticed this lately? All of my plugins are up-to-date, and am running current versions of WP.

Anyone have any suggested workarounds? We maintain about a dozen sites, hundreds of orders per day, so having to bulk edit order statuses manually is a bit of a nightmare. I’ve looked at Woocommerce Order Status Control plugin, but it’s too limited for our purposes.

Thanks!

Replies: 0

Hi,

I have a WooCommerce set up. I am getting an error:

Unexpected token < in JSON at position 0

When I try to check out.

I’ve run the system report for WooCommcerce – can you help me troubleshoot? Thank you.

### WordPress Environment ###

WordPress address (URL): https://watersidebakes.com
Site address (URL): https://watersidebakes.com
WC Version: 6.4.1
REST API Version: ✔ 6.4.1
WC Blocks Version: ✔ 7.2.2
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.3.2
Log Directory Writable: ✔
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.29
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.80.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 100 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: wp_84d8zxatzg_
Total Database Size: 23.44MB
Database Data Size: 19.67MB
Database Index Size: 3.77MB
wp_84d8zxatzg_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
wp_84d8zxatzg_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_84d8zxatzg_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_84d8zxatzg_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_84d8zxatzg_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_84d8zxatzg_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_84d8zxatzg_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_84d8zxatzg_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_options: Data: 4.05MB + Index: 0.09MB + Engine InnoDB
wp_84d8zxatzg_postmeta: Data: 7.52MB + Index: 0.38MB + Engine InnoDB
wp_84d8zxatzg_posts: Data: 3.52MB + Index: 0.13MB + Engine InnoDB
wp_84d8zxatzg_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_84d8zxatzg_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_84d8zxatzg_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_wc_bookings_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_84d8zxatzg_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_84d8zxatzg_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_84d8zxatzg_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_84d8zxatzg_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_84d8zxatzg_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_84d8zxatzg_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_84d8zxatzg_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_84d8zxatzg_wpr_rucss_used_css: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

### Post Type Counts ###

attachment: 150
elementor_font: 1
elementor_library: 6
mailpoet_page: 1
nav_menu_item: 6
page: 12
post: 3
product: 4
product_variation: 74
revision: 191
shop_coupon: 1
shop_order: 2
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (10) ###

Elementor Pro: by Elementor.com – 3.6.5
Elementor: by Elementor.com – 3.6.5
Imagify: by WP Media – 1.10
Jetpack: by Automattic – 10.9
Product Delivery Date Pro for WooCommerce: by Tyche Softwares – 3.10.3
WooCommerce Payments: by Automattic – 4.1.0
WooCommerce Product Add-ons: by WooCommerce – 4.9.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.27
WooCommerce: by Automattic – 6.4.1
WP Rocket: by WP Media – 3.11.2

### Inactive Plugins (0) ###

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db-error.php: db-error.php
object-cache.php: APCu Object Cache

### Must Use Plugins (1) ###

System Plugin: by  – 4.23.4

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: ❌ Page visibility should be public
Cart: #8 - /cart/
Checkout: #9 - /checkout/
My account: #10 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Hello Elementor
Version: 2.5.0
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ✔ No
Subscriptions Mode: ❌ Staging
Subscriptions Live URL: https://5jk.0eb.myftpupload.com
Subscription Statuses: –
WooCommerce Account Connected: ✔ Yes
Active Product Key: ❌ No

### Store Setup ###

Country / State: United States (US) — Florida

### Payment Gateway Support ###

WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

### WooCommerce Payments ###

Version: 4.1.0
Connected to WPCOM: Yes
Blog ID: 203779009
Account ID: acct_1KnQZx2Ebn7PZ3xX

### Action Scheduler ###

Complete: 86
Oldest: 2022-04-06 18:08:17 +0000
Newest: 2022-05-06 18:39:34 +0000

Pending: 2
Oldest: 2022-05-06 19:45:14 +0000
Newest: 2022-05-10 16:58:33 +0000

### Status report information ###

Generated at: 2022-05-06 18:42:15 +00:00

Replies: 0

Hello there,

The payment method is not showing and/or cannot be selected on Android phones. It does work on iPhone and desktop devices.

The developer console also shows this error which is possibly related: “Feature Policy: Skipping unsupported feature name “payment”.”

Could you please check if you can see why we cannot select the payment method on Android devices?

I use woocommerce payments with Ideal.

Thanks in advance.

Replies: 1

Hello!

I have searched, and tryed a lot of CSS the last day.. to make my logo bigger, and in center of the store (not sure how it would look with the search bar, but i want to try)

It is Woocommerce, with Storefront theme, and powerpack installed.

Anyone can help me?